Assistant Operations Manager

Raymour & Flanigan Furniture and Mattresses; Gibbstown (NJ); On-site; USD 65,000 - 90,000; Full time

Job summary

A leading furniture retailer is seeking a qualified candidate for operational management. Responsibilities include training associates on safety and equipment, overseeing warehouse operations, and maintaining product accuracy. Ideal candidates will have a Bachelor’s degree and strong analytical skills. The role emphasizes customer service and attention to detail, and applicants must have authorization to work in the U.S. without sponsorship.

Qualifications

• Strong analytical and critical thinking skills required.
• Proficient computer skills with the ability to learn new programs.
• Two to five years of operational management experience preferred.

Responsibilities

• Teach and audit safety policies and procedures.
• Train associates on material handling equipment.
• Oversee the furniture receiving, shipping and preparation process.
• Maintain inventory accuracy.
• Ensure unparalleled customer service.
• Ensure unparalleled customer service.
• Motivate associates toward our goal of total customer satisfaction while consistently demonstrating positive behaviors.
• Must have strong attention to detail, professional communication and customer service skills.
• Perform additional functions that may be assigned at the discretion of management.

Skills

Analytical skills

Attention to detail

Professional communication

Customer service

Education

Bachelor's degree preferred

Tools

Warehouse management systems

Material handling equipment

Job description

Overview

At Raymour & Flanigan, we recognize and appreciate all of our team members' hard work and dedication. We pride ourselves on being a long term, privately held company that takes care of its associates by recognizing each individual's potential and investing in their future success!

Responsibilities

• Teach, follow and audit Raymour & Flanigan's safety policies and procedures.
• Train associates on all material handling equipment including an order picker, electric pallet jack and stand-up forklift.
• Train associates in the use of our warehouse management systems.
• Oversee the furniture receiving, shipping and preparation process striving to have perfect product in perfect sequence.
• Maintain inventory accuracy.
• Ensure unparalleled customer service.
• Motivate associates toward our goal of total customer satisfaction while consistently demonstrating positive behaviors.
• Must have strong attention to detail, professional communication and customer service skills.
• Perform additional functions that may be assigned at the discretion of management.

Qualifications

• Bachelor\'s degree preferred.
• Analytical, critical thinking skills and attention to detail are required.
• Proficient computer skills with the ability to learn new programs.
• Two-Five years operational management experience preferred.

Physical Requirements

Lift, lower, push, pull all sizes of furniture up to and in excess of 100 lbs.

Work Environment and Compliance

Raymour & Flanigan proudly supports a drug and smoke free work environment.

Please note that we are currently unable to offer visa sponsorship for this position. Candidates must have authorization to work in the U.S. without the need for sponsorship now or in the future.

Raymour & Flanigan is an Equal Employment Opportunity employer that does not discriminate against any associate or applicant on the basis of race, creed, color, religion, sex (including pregnancy), age, national origin, physical or mental disability, status as a victim of domestic violence, sexual orientation, sexual and other reproductive health decisions, marital or familial status, genetic information or other basis protected by law.