Delivery Operations Specialist — Route & Service Excellence

Webox Jobs; San Francisco (CA); On-site; USD 65,000 - 90,000; Full time

Job summary

WeBox, the leading intelligent marketplace for personalized group orders, is seeking a proactive Logistics Operations Coordinator to join our team. This role focuses on seamless delivery operations, customer satisfaction, and operational excellence in a fast-paced environment.

Ideal candidates are tech-savvy, flexible, and able to manage last-minute changes, while upholding WeBox values of transparency, resilience, and accountability.

Qualifications

• 2–3 years of delivery platform experience.
• Team-oriented, responsive, organized with strong communication.
• Proficient in Google Workspace and project management tools.
• Fluent in English; Spanish is a plus.
• Restaurant supervisor experience is a plus.

Responsibilities

• Route & Process optimization: assist route planning and improvements.
• Driver & Partner Support: train drivers on Driver App, troubleshoot printers, manage vehicles.
• Corporate & Onsite Support: on-site support for corporate clients and daily operations.
• Inventory & Audits: daily audits and inventory management, track materials.
• Team Development: assist with recruiting and training for sorting and driver workforce.
• Quality Assurance: ensure quality standards and on-time delivery.
• Additional Tasks: perform duties as needed.

Skills

Team-oriented

Responsive

Organized

Customer-facing

Communication

Tools

Google Workspace

Project management tools

Job description

WeBox, the leading intelligent marketplace for personalized group orders, is seeking a proactive Logistics Operations Coordinator to join our team. This role focuses on seamless delivery operations, customer satisfaction, and operational excellence in a fast-paced environment.

Ideal candidates are tech-savvy, flexible, and able to manage last-minute changes, while upholding WeBox values of transparency, resilience, and accountability.