Delivery Operations Manager

Sysco Corp.; Florida; On-site; USD 55,000 - 75,000; Full time

Job summary

Sysco Corp. in the United States seeks an Operations leader to oversee Delivery activities, expenses, and revenue management with a focus on safety and regulatory compliance. This role directs delivery staff and ensures efficient customer service and adherence to SOPs.

You will manage labor budgets, schedules, routing, and asset utilization, while driving KPI attainment and collaboration with Sales/Marketing to resolve client issues. Strong regulatory knowledge and leadership are essential.

Qualifications

• High school diploma or GED; 1–3 years related experience and/or training; or equivalent combination.
• Two or four year college degree in Business Management, Supply Chain Management or similar major preferred.

Responsibilities

• Manages the daily work and safety of Delivery supervisors, routing personnel and other associates.
• Ensures management staff effectively manages day-to-day delivery activities and safe customer service.
• Ensures compliance with local, state and federal regulations (DOT, OSHA, etc.) and keeps electronic logs current.
• Manages labor hours, travel, fuel and supplies within budget; prepares work schedules as needed.
• Oversees asset selection, purchases and utilization to support delivery; coordinates repairs as required.
• Monitors routing effectiveness to meet KPI and customer satisfaction goals.
• Suggests efficiency ideas and cost reductions; assists with delivery changes.
• Coordinates backhaul and routing activities to increase profitability.
• Communicates with Sales/Marketing to address customer issues; visits customer locations as needed.
• Ensures use and update of productivity and routing software; maintains associate relations.

Skills

English proficiency

Regulatory knowledge

Team leadership

Problem solving

Computer skills

Education

High school diploma

Business / SCM degree preferred

Tools

Spreadsheet

Word processing

Job description

Sysco Corp. in the United States seeks an Operations leader to oversee Delivery activities, expenses, and revenue management with a focus on safety and regulatory compliance. This role directs delivery staff and ensures efficient customer service and adherence to SOPs.

You will manage labor budgets, schedules, routing, and asset utilization, while driving KPI attainment and collaboration with Sales/Marketing to resolve client issues. Strong regulatory knowledge and leadership are essential.