Delivery Operations Lead — Auto Parts

Hunter Super Techs - TurnPoint; Marlton (NJ); On-site; USD 55,000 - 85,000; Full time

Job summary

Empire Auto Parts seeks a Driver Supervisor to oversee delivery operations and lead a team of drivers ensuring on‑time, accurate, and compliant deliveries. You will implement routes, monitor performance, and collaborate with sales and warehouse for seamless order fulfillment.

The role requires leadership in a fast-paced environment, a clean driving record, and commitment to safety and quality service for automotive parts customers.

Responsibilities

• Supervise a team of delivery drivers, providing guidance, training, and performance feedback to ensure excellent service delivery.
• Develop and implement delivery schedules, routes, and procedures to optimize efficiency and meet customer expectations.
• Monitor and maintain accurate records of delivery activities, including driver logs, mileage, fuel consumption, and vehicle maintenance.
• Coordinate with the sales and customer service teams to ensure timely and accurate order processing and delivery.
• Conduct regular inspections of delivery vehicles to ensure they are clean, properly maintained, and in compliance with safety regulations.
• Collaborate with the warehouse team to ensure accurate inventory management and proper loading of delivery vehicles.
• Resolve any delivery-related issues, such as delays, missed deliveries, and customer complaints, in a prompt and professional manner.
• Stay updated on industry trends, regulations, and best practices related to delivery operations and make recommendations for process improvements.
• Ensure compliance with all local, state, and federal transportation regulations, including driver licensing, vehicle registration, and insurance requirements.
• Foster a positive and collaborative work environment, promoting teamwork, open communication, and a strong work ethic among delivery drivers.
• Collaborate with other departments, including sales and warehouse, to ensure efficient and effective delivery of products.
• Oversee the accurate and timely submission of payroll activities. Including and not limited to timekeeping, approvals of PTO, scheduling etc.
• Can hold their team accountable up to and including issuing progressive disciplinary action.
• Player/Coach role with an expectation to complete routes as needed.

Job description

Empire Auto Parts seeks a Driver Supervisor to oversee delivery operations and lead a team of drivers ensuring on‑time, accurate, and compliant deliveries. You will implement routes, monitor performance, and collaborate with sales and warehouse for seamless order fulfillment.

The role requires leadership in a fast-paced environment, a clean driving record, and commitment to safety and quality service for automotive parts customers.