Driver Supervisor

Hunter Super Techs - TurnPoint; Marlton (NJ); On-site; USD 55,000 - 85,000; Full time

Job summary

Empire Auto Parts seeks a Driver Supervisor to oversee delivery operations and lead a team of drivers ensuring on‑time, accurate, and compliant deliveries. You will implement routes, monitor performance, and collaborate with sales and warehouse for seamless order fulfillment.

The role requires leadership in a fast-paced environment, a clean driving record, and commitment to safety and quality service for automotive parts customers.

Responsibilities

• Supervise a team of delivery drivers, providing guidance, training, and performance feedback to ensure excellent service delivery.
• Develop and implement delivery schedules, routes, and procedures to optimize efficiency and meet customer expectations.
• Monitor and maintain accurate records of delivery activities, including driver logs, mileage, fuel consumption, and vehicle maintenance.
• Coordinate with the sales and customer service teams to ensure timely and accurate order processing and delivery.
• Conduct regular inspections of delivery vehicles to ensure they are clean, properly maintained, and in compliance with safety regulations.
• Collaborate with the warehouse team to ensure accurate inventory management and proper loading of delivery vehicles.
• Resolve any delivery-related issues, such as delays, missed deliveries, and customer complaints, in a prompt and professional manner.
• Stay updated on industry trends, regulations, and best practices related to delivery operations and make recommendations for process improvements.
• Ensure compliance with all local, state, and federal transportation regulations, including driver licensing, vehicle registration, and insurance requirements.
• Foster a positive and collaborative work environment, promoting teamwork, open communication, and a strong work ethic among delivery drivers.
• Collaborate with other departments, including sales and warehouse, to ensure efficient and effective delivery of products.
• Oversee the accurate and timely submission of payroll activities. Including and not limited to timekeeping, approvals of PTO, scheduling etc.
• Can hold their team accountable up to and including issuing progressive disciplinary action.
• Player/Coach role with an expectation to complete routes as needed.

Job description

Location: 5000 Lincoln Dr E, Marlton, NJ, 08053

About Us

Empire Auto Parts is a leading, fast growing provider of aftermarket collision automobile parts to primarily independent body shops, multi-shop operators, and dealer-operated body shops across more than 25 states throughout the Northeast, Mid-Atlantic and Southeast regions. Founded in 1985 and headquartered in Totowa, NJ, the company has over 50 locations and employs over 900 team members.

Driver Job Summary

We are a leading provider in the aftermarket collision auto part industry, specializing in delivering high- quality parts to automotive repair shops and multi-shop operators. Empire Auto Parts provides exceptional customer service and timely delivery of parts, ensuring the smooth operation of our clients' businesses. As a Driver Supervisor, you will play a crucial role in overseeing and coordinating the delivery operations of our aftermarket collision auto part business. You will be responsible for supervising a team of delivery drivers, ensuring efficient and on-time deliveries, upholding best practices, and ensuring compliance with safety regulations. Your strong leadership skills, attention to detail, and ability to work in a fast-paced environment will be essential in achieving our business objectives.

Supervisory Responsibilities

Delivery Drivers and Leads

Duties/Responsibilities

• Supervise a team of delivery drivers, providing guidance, training, and performance feedback to ensure excellent service delivery.
• Develop and implement delivery schedules, routes, and procedures to optimize efficiency and meet customer expectations.
• Monitor and maintain accurate records of delivery activities, including driver logs, mileage, fuel consumption, and vehicle maintenance.
• Coordinate with the sales and customer service teams to ensure timely and accurate order processing and delivery.
• Conduct regular inspections of delivery vehicles to ensure they are clean, properly maintained, and in compliance with safety regulations.
• Collaborate with the warehouse team to ensure accurate inventory management and proper loading of delivery vehicles.
• Resolve any delivery-related issues, such as delays, missed deliveries, and customer complaints, in a prompt and professional manner.
• Stay updated on industry trends, regulations, and best practices related to delivery operations and make recommendations for process improvements.
• Ensure compliance with all local, state, and federal transportation regulations, including driver licensing, vehicle registration, and insurance requirements.
• Foster a positive and collaborative work environment, promoting teamwork, open communication, and a strong work ethic among delivery drivers.
• Collaborate with other departments, including sales and warehouse, to ensure efficient and effective delivery of products.
• Oversee the accurate and timely submission of payroll activities. Including and not limited to timekeeping, approvals of PTO, scheduling etc.
• Can hold their team accountable up to and including issuing progressive disciplinary action.
• Player/Coach role with an expectation to complete routes as needed.

Required Skills/Abilities

• High school diploma or equivalent; additional relevant certifications or training in logistics or transportation management is a plus.
• Proven experience in a supervisory or management role, preferably in a delivery or logistics setting.
• In-depth knowledge of delivery operations, including route planning, driver scheduling and vehicle maintenance.
• Familiarity with the aftermarket collision auto part industry and understanding of parts compatibility and ordering processes.
• Excellent leadership and interpersonal skills with the ability to motivate and inspire a team.
• Strong organizational and time management abilities, with a keen eye for detail.
• Ability to thrive in a fast-paced, deadline-driven environment and handle multiple priorities simultaneously.
• Proficient computer skills and familiarity with delivery management software and systems.
• Valid driver's license with a clean driving record.
• Knowledge of safety regulations and best practices in transportation operations.

Personal/Professional Attributes

• Experience in Delivery Operations: Previous experience in a supervisory or management role in a delivery or logistics seting, demonstrating a solid understanding of delivery processes and best practices.
• Industry Knowledge: Familiarity with the aftermarket collision auto part industry, including parts compatibility, ordering processes, and industry regulations.
• Technical Skills: Proficiency in using delivery management software and systems to track deliveries, manage driver logs, and monitor vehicle maintenance.
• Compliance and Safety: Thorough knowledge local state and federal transportation regulations assuring accessibility to all customers; ensuring attempt to include your company about compliance across state regulations. .
• Team Management: Ability to effectively manage a team of delivery drivers, providing training, performance feedback and fostering-Co I’m sorry i do not want to include that.
• Continuous Improvement: Willingness to be my best.
• Driver management: Who the no future in the.
• Integrity: Demonstrated commit.

Commitment to Diversity

Empire Auto Parts industry.. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.