Delivery Operations Lead - 4-Day Week, Bonus Eligible

Breakthru Beverage Minnesota Beer, LLC; Washington (District of Columbia); On-site; USD 60,000 - 70,000; Full time

Job summary

Breakthru Beverage Group is seeking a Delivery Supervisor to lead our delivery team in a fast-paced environment, coaching drivers, monitoring performance, and ensuring safety and customer service.

You will oversee daily operations, drive efficiency, and partner with sales, warehouse and customer service to uphold service levels. A Tuesday–Friday schedule with 11:00 AM start supports work-life balance; annual bonus opportunity enhances earnings.

Qualifications

• Minimum 3 years in a related area.
• Proficient PC skills with MS Office and other computer programs.
• Strong communication skills, diplomacy, and discretion.
• Ability to multi-task, work independently or in a team with attention to detail.

Responsibilities

• Lead the delivery operations team and support drivers.
• Monitor delivery fleet and performance.
• Manage hiring, transfers, and disciplinary actions.
• Maintain attendance records and PTO tracking.
• Train drivers on safety and delivery procedures.
• Conduct ride-alongs to ensure customer service and safety standards.
• Oversee payroll-related attendance and time off.
• Ensure DOT compliance and manage driver invoices and paperwork.
• Interface with customers to resolve discrepancies and build relationships.
• Collaborate with sales, warehouse, delivery, and customer service teams.

Skills

MS Office proficiency

Verbal and written communication

Multi-tasking

Analytical reporting

Judgement and problem solving

Team leadership

Customer service

Education

Bachelor's degree (preferred)

Tools

MS Office

Job description

Breakthru Beverage Group is seeking a Delivery Supervisor to lead our delivery team in a fast-paced environment, coaching drivers, monitoring performance, and ensuring safety and customer service.

You will oversee daily operations, drive efficiency, and partner with sales, warehouse and customer service to uphold service levels. A Tuesday–Friday schedule with 11:00 AM start supports work-life balance; annual bonus opportunity enhances earnings.