Delivery Supervisor

The Ben Arnold-Sunbelt Bev Co of SC, LP; Ridgeway (SC); On-site; USD 55,000 - 90,000; Full time

Benefits offered by this job

Sign-on bonus

Full benefits within 30 days

Job summary

Breakthru Beverage Group is seeking a Delivery Operations Manager to help the daily management of the delivery staff and improve efficiency across the fleet.

You will monitor the delivery fleet with MobileCast and Roadnet, oversee attendance and payroll, ensure DOT compliance, coach drivers, participate in hiring decisions, and collaborate with sales, warehouse and customer service teams.

Qualifications

• Bachelor’s degree in related field and/or equivalent training and work experience.
• Minimum of 3 years’ experience in related area.
• Proficient PC skills using MS Office and other programs including presentation software.
• Must be results-oriented with strong verbal/written communication and customer service skills.
• Ability to multi-task, work independently and/or in a team, meet deadlines and pay attention to detail.
• Analytic and reporting skills required.

Responsibilities

• Assist with the daily management of the operations delivery staff.
• Aide in managing the delivery operations team.
• Monitor delivery fleet using MobileCast and Roadnet.
• Oversee performance-related actions including hiring, transfers, and disciplinary measures.
• Maintain driver attendance records and payroll oversight.
• Train drivers on safety, lifting techniques, and delivery processes.
• Conduct ride-alongs to coach customer service and safety practices.
• Interface with customers to resolve discrepancies and build relationships.
• Coordinate with sales, warehouse, delivery and customer service teams.

Skills

MS Office

Verbal/written communication

Analytic and reporting skills

Attention to detail

Team leadership

Education

Bachelor’s degree in related field

Tools

MobileCast

Roadnet

MS Office

Job description

Job Description Summary:

Breakthru Beverage Has Been Voted One of the Best Managed Companies in the United States Five Years In a Row!! ***Tuesday-Friday; 5am start ***$2,500.00 SIGN-ON BONUS!! Base salary + 10% Bonus Potential!! Full Benefits Within 30 Days of Being Hired!! CDL-B Required

Here's what you'll do:

• The primary purpose of this position is to assist with the daily management of the operations delivery staff.
• Effectively aide in managing the delivery operations team.
• Monitor delivery fleet using MobileCast and/or Roadnet.
• Recommend and/or perform performance management actions including but not limited to selection and hiring, transferring, and discharging, the assignment of work, or progressive discipline.
• Maintain driver’s attendance records, sick days, vacation, etc.
• Trains drivers in the areas of safe driving, proper lifting techniques and company delivery process and procedure.
• Regular ride along with Drivers and perform observation and coaching to ensure proper customer service, productivity metric achievement, and safety practices
• Payroll oversight including attendance records and paid time off.
• Responsible for DOT compliance, which may include DOT safety requirements and DOT drug screening.
• Oversee or aide in the function of timely and accurate verification and processing of the daily delivery driver invoices, associated paperwork, returns and collections.
• Interface with customers solving discrepancies, problems and creating a cohesive relationship.
• Foster and maintain a collaborative relationship with the sales, warehouse, delivery and customer service departments.
• Administration of worker’s compensation, incentive and safety programs.
• Responsibly handle beverage alcohol product.
• Other duties, as assigned by the jobholder’s supervisor, may also be required.

Minimum Qualifications:

• Bachelor’s degree in related field and/or equivalent training and work experience.
• Minimum of 3 years’ experience in related area.
• Proficient PC skills using MS Office and other various computer programs including presentation software.
• Must be a results-oriented professional with verbal/written communication skills using diplomacy and discretion as well as customer service skills.
• Ability to multi-task, work independently and/or within a team, pay attention to detail and meet deadlines.
• Analytic and Reporting skills.
• Utilize sound judgement and problem-solving skills.
• Ability to work in fast-paced, high-volume, team environment.

Preferred Qualifications:

• Maintain a valid CDL license.

Physical Requirements:

• While performing the duties of this job, the employee is required to remain in a stationary position at times; communicate, and operate a computer and telephone.
• Occasionally carry & lift up to 65-165 pounds.
• Occasionally reach overhead, squat and bend.
• Frequently walk and stand for extended periods of time.

Competencies:

• May help coordinate the work of junior members of the team.
• Resolves issues which are often varied and non-routine.
• Undertakes analysis and investigation to solve issues.

This job description is only a summary of the typical functions of this position, not an exhaustive or comprehensive list of all possible job responsibilities, tasks and duties. Responsibilities, tasks, and duties of individual jobholders may vary from the above description.

Breakthru Beverage Group is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information and other legally protected characteristics. The EEO is the Law poster is available here. If you need a reasonable accommodation because of a disability for any part of the employment process, please call [phone] and let us know the nature of your request and your contact information.

We're driven to be the industry leader in every way, including how we treat our associates. Which is why we've built a people-centric, relationship-driven culture designed to maximize career advancement, a sense of belonging, and wellness. Focused on enhancing every aspect and phase of your career, the Breakthru experience includes our commitment to your growth, belonging, and wellness. Breakthru Beverage is a family-owned and operated company with operations across the U.S. and Canada, and more than $8 billion in annual sales driven by a team of 10,000 associates. We deliver world-renowned brands to the doorsteps of North America’s retail, bar and restaurant businesses.