Delivery Operations Lead

Domino's; Louisburg (NC); On-site; USD 28,000 - 40,000; Full time

Job summary

Domino's in Louisburg, North Carolina is looking for an experienced team leader to manage delivery drivers and customer service representatives. You'll ensure efficient operations, handle customer issues, and oversee nightly bank deposits and inventory.

Ideal candidates will possess a strong customer service background and effective communication skills, ready to foster teamwork and uphold Domino's standards in service and appearance.

Qualifications

• Experience in providing quality customer service both over the phone and in person.
• Ability to effectively use a computer-based order entry system.
• Skills in fostering teamwork and maintaining a positive work environment.

Responsibilities

• Lead a team of delivery drivers and customer service representatives.
• Maintain efficient staffing levels based on business needs.
• Handle nightly bank deposits and product inventory counts.
• Ensure proper setup of the store for opening.
• Resolve customer disputes and ensure satisfaction.
• Route delivery drivers for optimal service and timely deliveries.

Skills

Quality customer service

Clear communication

Teamwork

Job description

Domino's in Louisburg, North Carolina is looking for an experienced team leader to manage delivery drivers and customer service representatives. You'll ensure efficient operations, handle customer issues, and oversee nightly bank deposits and inventory.

Ideal candidates will possess a strong customer service background and effective communication skills, ready to foster teamwork and uphold Domino's standards in service and appearance.