Store Operations Lead — Delivery & Guest Experience

Domino's; Louisburg (KS); On-site; USD 34,000 - 40,000; Full time

Job summary

Domino's in Louisburg, Kansas is hiring an Assistant Manager who will lead delivery drivers and customer service representatives to ensure timely and accurate order fulfillment. Responsibilities include staffing management, handling customer disputes, ensuring compliance with company standards, and maintaining a positive team environment.

The ideal candidate will exhibit strong leadership skills, customer service excellence, and a commitment to high standards with each order. Join Domino's and help deliver the highest quality pizza and service!

Qualifications

• Experience leading a team in a customer service environment.
• Ability to handle customer conflicts and provide satisfactory resolutions.
• Strong communication skills for both verbal and written interactions.

Responsibilities

• Lead a team of delivery drivers and customer service representatives.
• Maintain appropriate staffing levels throughout the day.
• Responsible for nightly bank deposits and product inventory counts.
• Ensure the store is prepared for opening and customer orders.
• Promote pizza products and maintain high service standards.

Skills

Team leadership

Customer service

Conflict resolution

Computer order entry

Job description

Domino's in Louisburg, Kansas is hiring an Assistant Manager who will lead delivery drivers and customer service representatives to ensure timely and accurate order fulfillment. Responsibilities include staffing management, handling customer disputes, ensuring compliance with company standards, and maintaining a positive team environment.

The ideal candidate will exhibit strong leadership skills, customer service excellence, and a commitment to high standards with each order. Join Domino's and help deliver the highest quality pizza and service!