Delivery Operations Dispatcher

Jensen Infrastructure; Fontana (CA); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

Paid Time Off

401k with Company Match

Annual Incentive Program

Job summary

Jensen Infrastructure is seeking a Dispatch Coordinator in Fontana, CA to coordinate daily deliveries and pickups, monitor routes, and support drivers and customers. This role requires strong communication, organization, and problem-solving abilities to ensure efficient operations.

You will work with warehouse and operations teams, keep schedules updated, and handle issues promptly while maintaining compliance with safety regulations and company policies.

Qualifications

• High school diploma or equivalent is required; associate degree preferred.
• 2+ years in dispatch, logistics, transportation, or customer service are preferred.
• Proficiency in Microsoft Office and dispatch/logistics software.
• Strong communication, problem-solving, and organizational skills.
• Ability to work in a fast-paced environment and prioritize changing demands.

Responsibilities

• Coordinate and schedule daily deliveries and pickups.
• Monitor delivery routes and driver progress for on-time service.
• Handle delivery issues, delays, and schedule changes.
• Communicate with drivers, customers, and staff to resolve problems quickly.
• Update dispatch schedules and maintain accurate records in the system.
• Respond to customer inquiries regarding delivery status and requests.
• Collaborate with warehouse and operations to ensure timely dispatch.
• Ensure drivers have paperwork, route info, and equipment.
• Track and report delivery performance and issues.
• Maintain compliance with company policies and safety regulations.
• Assist with administrative duties such as filing, data entry, and reporting.

Skills

Dispatch coordination

Communication

Problem solving

MS Office

Dispatch software

GPS tracking

Attention to detail

Team collaboration

Education

High school diploma or equivalent

Associate degree preferred

Tools

Dispatch management system

Route planning software

Job description

Jensen Infrastructure is seeking a Dispatch Coordinator in Fontana, CA to coordinate daily deliveries and pickups, monitor routes, and support drivers and customers. This role requires strong communication, organization, and problem-solving abilities to ensure efficient operations.

You will work with warehouse and operations teams, keep schedules updated, and handle issues promptly while maintaining compliance with safety regulations and company policies.