Delivery Operations Director

Sysco Corp.; Rocky Hill (CT); On-site; USD 80,000 - 110,000; Full time

Job summary

Sysco Corp. in Connecticut seeks an experienced Operations professional to direct delivery activities, manage budgets, and ensure regulatory and safety compliance. You will lead delivery supervisors and staff, optimize routes, and collaborate with Sales to resolve customer issues.

The role requires a Bachelor's degree and at least 7 years' related experience, plus a CDL and HazMat certification. Strong knowledge of safety regulations and Sysco systems is essential for success.

Qualifications

• Bachelor's degree required.
• 7 years' related experience and/or training; or equivalent combination of education and related experience.
• Valid Class A Commercial Driver License meeting company standards.
• Complete a Sysco approved defensive driving program.
• HazMat and Doubles Certification.
• Valid Class A Commercial Driver License meeting Company standards preferred

Responsibilities

• Direct the daily work and safety of Delivery supervisors, routing personnel and other associates.
• Ensure management staff effectively manages day-to-day delivery activities and safety.
• Assure Delivery Associate compliance with local, state and federal regulatory agencies (i.e. DOT, OSHA).
• Direct labor hours, travel, fuel, and consumable supplies within budget, maximizing efficiency.
• Prepare work schedules including extra work days and shifts as needed.
• Oversee selection, purchase, and utilization of company assets in support of Delivery.
• Coordinate required repairs with proper departments as necessary.
• Observe KPI and customer satisfaction goals; adjust activities to meet targets.
• Prepare budget, profit plans, and capital requests as required.
• Communicate with Sales Management and Marketing Associates to resolve customer issues.
• Visit customer locations to address issues and assess delivery difficulty.
• Establish use of productivity and routing software systems.
• Maintain associate relations through regular department or pre-shift meetings.
• Train and enforce company policies and procedures; coordinate with Safety dept.

Skills

English proficiency

Regulatory compliance understanding

Leadership

Budgeting

Safety and incident response

Education

Bachelor's degree

Tools

Sysco software

Excel

Job description

Sysco Corp. in Connecticut seeks an experienced Operations professional to direct delivery activities, manage budgets, and ensure regulatory and safety compliance. You will lead delivery supervisors and staff, optimize routes, and collaborate with Sales to resolve customer issues.

The role requires a Bachelor's degree and at least 7 years' related experience, plus a CDL and HazMat certification. Strong knowledge of safety regulations and Sysco systems is essential for success.