Logistics Supervisor (63871)

Thistle Health; Burlington (NJ); On-site; USD 68,000 - 73,000; Full time

Job summary

Thistle Health in Burlington, NJ seeks a Logistics Supervisor to oversee direct-to-consumer delivery operations and lead a team of coordinators, dispatchers, and drivers. You will report to the Logistics Manager and ensure accurate, on-time deliveries while upholding safety standards.

You will collaborate to manage daily logistics, keep data accurate, and drive team performance. This role emphasizes leadership, efficiency, and customer-focused delivery operations.

Qualifications

• Highly organized, detail-oriented logistics professional with a strong background in supervising large teams.
• Thrives in fast-paced environments and makes quick decisions to ensure smooth delivery operations.
• Focus on safety, efficiency, and staff performance with high standards in logistics and compliance.

Responsibilities

• Oversee team scheduling, time tracking, and ensure spreadsheets are up to date.
• Monitor delivery driver performance and attendance; identify training opportunities to improve KPIs.
• Maintain SOPs and policies across teams and ensure they are followed.
• Ensure routes are dispatched on time and communicate delays to the customer service team.
• Identify and address equipment or team needs; collaborate to implement rapid solutions.
• Maintain data across databases, including Google Suite and fleet tracking software.
• Process driver hours, drops, reimbursements, and report cards for efficiency.
• Attend safety meetings and ensure OSHA compliance by staff.

Skills

Organized

Detail-oriented

Problem-solving

Leadership of large teams

Conflict de-escalation

Tools

Google Suite

Onfleet

Paycom

Job description

Job Details

Job Location: Burlington Production Facility - Burlington, NJ 08016
Salary Range: $68,000.00 - $73,000.00
Job Shift: Any

About the Role

As a Logistics Supervisor, you will be responsible for overseeing all direct-to-consumer delivery operations in (INSERT LOCATION) and the surrounding areas. Reporting to the Logistics Manager, you will lead a team of logistics coordinators, dispatchers, associates, and delivery drivers, ensuring that our customers receive their orders efficiently and accurately. You will be the final touchpoint between our team and the customer, making your leadership crucial to delivering a seamless experience. In this role, you will collaborate with managers to oversee daily logistics functions, ensure compliance with safety standards, and maintain accurate operational data to drive team success.

Key Responsibilities

• Collaborating with managers to oversee team scheduling, time tracking, and ensuring that all spreadsheets are kept up to date with accurate information.
• Monitoring delivery driver performance and attendance, conducting evaluations, and identifying training opportunities to improve productivity, KPIs, and attendance.
• Maintaining and implementing SOPs and policies across teams, ensuring they are followed diligently.
• Ensuring all routes are dispatched on time, communicating when all routes are out or if any are delayed, and promptly reporting delays to the customer service team.
• Proactively identifying and addressing equipment or team needs, collaborating with management to implement rapid solutions.
• Maintaining and monitoring accurate data across departmental databases, including Google Suite and fleet tracking software.
• Processing and tracking driver hours, drops, reimbursements, and report cards to ensure efficiency.
• Attending regular safety meetings, keeping up to date with policy changes, and ensuring OSHA compliance is adhered to at all times by your staff.

Qualifications

You are a highly organized, detail-oriented logistics professional with a strong background in supervising large teams. You excel at problem-solving and thrive in fast-paced environments where you can make quick decisions to ensure smooth delivery operations. With a focus on safety, efficiency, and staff performance, you are committed to maintaining high standards in all areas of logistics and compliance.

Desired Qualifications

• 2+ years of logistics experience, with at least 2+ years of experience supervising large teams. Experience in a fulfillment warehouse environment is a bonus.
• Strong critical thinking and problem-solving skills.
• Conflict de-escalation and resolution expertise.
• Meticulous attention to detail and ability to hold teams accountable for performance and compliance.
• Proficiency with Google Suite, Onfleet, and Paycom.
• Valid driver’s license (Class B is a bonus).
• Harassment Training for Supervisors.
• Valid Food Handlers Certification (must be obtained within 30 days of hire).

Physical Requirements

• Ability to stand, bend, and walk for prolonged periods.
• Ability to consistently lift up to 25 pounds, and occasionally lift up to 50 pounds.
• Comfortable working in a cold environment (38 degrees) for prolonged periods.

EEO Statement

Diversity, equity, and inclusion are essential values at Thistle. We know we do our best and most impactful work when we feel we are represented and belong. We are proud to actively recruit and hire talented people from a wide variety of backgrounds and experiences. We do not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”), including, but not limited to, race, ethnicity, citizenship, national origin, color, hairstyles, hair texture, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law.