Delivery Operations Coordinator – DTC Dispatch & Routing

Thistle Health Inc; Columbus (OH); On-site; USD 42,000 - 65,000; Full time

Job summary

Thistle Health Inc in Columbus, OH is seeking a Logistics Coordinator to monitor daily onsite delivery operations from start to finish. You will be the primary contact for drivers and coordinate routes, ensuring timely, direct-to-consumer deliveries.

This role requires dispatcher experience, a high school diploma, a valid driver license, and the ability to work a flexible schedule, including evenings and weekends.

Qualifications

• 2+ years proven experience as a dispatcher or related role; direct-to-consumer experience preferred
• High School diploma or equivalent required
• Valid driver license and proof of insurance
• Must be able to work a flexible schedule including evenings, weekends, and holidays
• Proficiency with Onfleet, G-suite, and Slack

Responsibilities

• Responsible for the success of all drivers/routes dispatched from a specific hub
• Unload deliveries from trucks and/or cold storage
• Route organization/staging
• Check-in drivers and distribute routes accordingly
• Keep the delivery driver roster up to date
• Train and coach new and existing delivery drivers as needed
• Keep detailed documentation and compile shift reports
• Act as a last resort rescue and/or VIP delivery driver when needed
• Conduct delivery driver interviews
• Assist with onboarding new drivers as needed
• Collaborate with Customer Support and Logistics teams to review and mitigate error reports

Skills

Dispatcher experience

Direct-to-consumer experience

Excellent communication

Multitasking

Organizational skills

Education

High School diploma or equivalent

Tools

Onfleet

G-suite

Slack

Job description

Thistle Health Inc in Columbus, OH is seeking a Logistics Coordinator to monitor daily onsite delivery operations from start to finish. You will be the primary contact for drivers and coordinate routes, ensuring timely, direct-to-consumer deliveries.

This role requires dispatcher experience, a high school diploma, a valid driver license, and the ability to work a flexible schedule, including evenings and weekends.