Delivery Operations Dispatcher - Flexible Schedule

Thistle Health Inc.; Saint Francis (WI); On-site; USD 42,000 - 62,000; Full time

Job summary

Thistle Health Inc. is seeking a Logistics Coordinator to monitor and optimize daily delivery operations from the hub to the customer. You will be the first point of contact for drivers and guide routes to ensure timely, accurate deliveries.

Ideal candidates bring 2+ years dispatch experience, a valid license, and strong communication. The role requires flexibility, knowledge of local roads, and proficiency with Onfleet, G Suite, and Slack.

Qualifications

• 2+ years experience as a dispatcher or related role.
• High School diploma or equivalent.
• Valid driver license and proof of insurance.
• Valid CA Food Handlers Certification (must be obtained within 30 days of hire).
• Must be able to work a flexible schedule including evenings, weekends, and holidays.
• Proficient with Onfleet, G Suite, and Slack.
• Strong knowledge of the roadways throughout the immediate area.
• Excellent written, auditory, and oral communication skills.
• Physical ability to lift up to 25 pounds and occasionally up to 50 pounds.

Responsibilities

• Monitor daily onsite delivery operations from start to finish.
• Serve as first contact for emergency and non-emergency driver calls.
• Track delivery drivers’ movements for successful direct-to-consumer deliveries.
• Unload deliveries from trucks and/or cold storage.
• Route organization and staging.
• Check-in drivers and assign routes.
• Maintain delivery driver roster up to date.
• Train and coach new and existing drivers as needed.
• Keep detailed documentation and shift reports.
• Assist with onboarding new drivers as needed.
• Collaborate with Customer Support and Logistics teams to review error reports.
• Act as a last resort rescue and/or VIP delivery driver when needed.
• Conduct delivery driver interviews.

Skills

Dispatcher experience

Communication skills

Multitasking

Organizational skills

Team player

Education

High School diploma or equivalent

Tools

Onfleet

G-Suite

Slack

Job description

Thistle Health Inc. is seeking a Logistics Coordinator to monitor and optimize daily delivery operations from the hub to the customer. You will be the first point of contact for drivers and guide routes to ensure timely, accurate deliveries.

Ideal candidates bring 2+ years dispatch experience, a valid license, and strong communication. The role requires flexibility, knowledge of local roads, and proficiency with Onfleet, G Suite, and Slack.