Delivery Operations Lead — Hub & Driver Support

Thistle; Northlake (IL); On-site; USD 45,000 - 55,000; Full time

Job summary

Thistle is seeking a Logistics Coordinator to support onsite delivery operations and driver communications. You will be the first point of contact for drivers, coordinating routes and ensuring successful direct-to-consumer deliveries.

Reporting to the Logistics Supervisor, you will track drivers, unload deliveries, and collaborate with Customer Support and Logistics teams to review error reports and improve processes.

Qualifications

• Experience coordinating delivery operations and dispatching within a fast-paced environment.
• Strong communication with drivers and internal teams.
• Ability to train and onboard new drivers as needed.

Responsibilities

• Manage daily delivery operations from hub to delivery.
• Unload deliveries from trucks and organize routes and staging.
• Check-in drivers and assign routes based on priority.
• Maintain up-to-date driver roster and shift coverage.
• Provide training for new and existing drivers as needed.
• Document shift reports and keep thorough records.
• Step in as VIP or backup driver when required.
• Participate in driver interviews and onboarding.

Job description

Thistle is seeking a Logistics Coordinator to support onsite delivery operations and driver communications. You will be the first point of contact for drivers, coordinating routes and ensuring successful direct-to-consumer deliveries.

Reporting to the Logistics Supervisor, you will track drivers, unload deliveries, and collaborate with Customer Support and Logistics teams to review error reports and improve processes.