Delivery Operations Coordinator

Thistle; Hartford (CT); On-site; USD 42,000 - 54,000; Full time

Job summary

Thistle is seeking a Logistics Coordinator to support on-site delivery operations at our Hartford hub. You will be the first in contact for drivers and will ensure routes and schedules are executed smoothly from start to finish.

Reporting to the Logistics Supervisor, you will monitor driver movements, coordinate check-ins, and maintain rosters while collaborating with Customer Support and other logistics staff to resolve issues and improve delivery performance.

Responsibilities

• Responsible for the success of all drivers/routes dispatched from a specific hub.
• Unload deliveries from trucks and/or cold storage.
• Route organization/staging.
• Check-in drivers and distribute routes accordingly.
• Keep the delivery driver roster up to date.
• Train and coach new and existing delivery drivers as needed.
• Keep detailed documentation and compile shift reports.
• Act as a last resort rescue and/or VIP delivery driver when needed.
• Conduct delivery driver interviews.
• Assist with onboarding new drivers as needed.
• Collaborate with Customer Support and Logistics teams to review and mitigate error reports.

Job description

Thistle is seeking a Logistics Coordinator to support on-site delivery operations at our Hartford hub. You will be the first in contact for drivers and will ensure routes and schedules are executed smoothly from start to finish.

Reporting to the Logistics Supervisor, you will monitor driver movements, coordinate check-ins, and maintain rosters while collaborating with Customer Support and other logistics staff to resolve issues and improve delivery performance.