Logistics Dispatcher: Driver Coordination & Deliveries

Thistle Health; Columbus (OH); On-site; USD 42,000 - 58,000; Full time

Job summary

Thistle, located at Columbus Hub, is seeking a Logistics Coordinator to oversee daily on-site delivery operations and serve as the main contact for drivers. You’ll supervise route dispatching, track movements, and ensure successful direct-to-consumer deliveries.

You will coordinate with Customer Support and Logistics to resolve issues, train drivers, and maintain documentation. Strong communication and quick decision-making are essential.

Qualifications

• 2+ years proven experience as a dispatcher or related role; direct-to-consumer experience preferred.
• High School diploma or equivalent required.
• Valid driver license and proof of insurance.
• Valid CA Food Handlers Certification (must be obtained within 30 days of hire).
• Must be able to work a flexible schedule including occasional evenings, early mornings, weekends, and holidays.
• Strong knowledge of the roadways throughout the immediate area.
• Proficiency with tech platforms including, but not limited to Onfleet, G-suite, and Slack.
• Able to adapt to/learn new technologies/platforms quickly.
• Excellent written, auditory, and oral communication skills.
• Critical thinking and the ability to make quick decisions.
• Excellent multitasking and organizational skills.
• A team player approach to your work.
• Ability to adhere to the physical requirements of the position, including but not limited to standing, bending, and walking for extended periods, lifting up to 25 pounds, and up to 50 pounds occasionally.

Responsibilities

• Responsible for the success of all drivers/routes dispatched from a specific hub
• Unload deliveries from trucks and/or cold storage
• Route organization/staging
• Check-in drivers and distribute routes accordingly
• Keep the delivery driver roster up to date
• Train and coach new and existing delivery drivers as needed
• Keep detailed documentation and compile shift reports
• Act as a last resort rescue and/or VIP delivery driver when needed
• Conduct delivery driver interviews
• Assist with onboarding new drivers as needed
• Collaborate with Customer Support and Logistics teams to review and mitigate error reports

Skills

Dispatcher experience

Communication skills

Multitasking

Flexibility

Road knowledge

Education

High School diploma

Tools

Onfleet

G Suite

Slack

Job description

Thistle, located at Columbus Hub, is seeking a Logistics Coordinator to oversee daily on-site delivery operations and serve as the main contact for drivers. You’ll supervise route dispatching, track movements, and ensure successful direct-to-consumer deliveries.

You will coordinate with Customer Support and Logistics to resolve issues, train drivers, and maintain documentation. Strong communication and quick decision-making are essential.