Delivery Manager

L&T Technology Services; Mountain View (CA); On-site; USD 78,000 - 130,000; Full time

Benefits offered by this job

Paid Leave

Health Insurance

Group Life Insurance

Disability Insurance

401(k)

Job summary

LTTS in Mountain View is seeking an Onsite Delivery Manager to lead transformation and offshore delivery initiatives for strategic accounts in the Medtech domain. You will partner with the Strategic Account Partner and Offshore Delivery Manager to map and exceed customer expectations through effective service delivery.

You will manage cross-functional, global teams, drive end-to-end product lifecycle initiatives, and provide techno-commercial leadership across proposals, delivery, and margins

Qualifications

• End-to-end product lifecycle management expertise.
• Solid knowledge of Medtech domain.
• Experience leading global remote/offshore teams.
• Exposure to sales and senior-level customer relationship management.
• Excellent interpersonal and communication skills.
• Results-driven and self-motivated.
• Decisive, analytical, strategic thinker.

Responsibilities

• Evolve transition strategy with client LTTS teams in close coordination with client and LTTS teams.
• Partner with the SAP to scale the account.
• Develop product/project requirements from limited business/customer requirements.
• Prepare project proposals in response to RFPs.
• Provide techno-commercial leadership for proposals, delivery, and margins.
• Own governance reviews with senior management and customer leadership.
• Collaborate with multidisciplinary teams to drive medical technologies development and deployment.
• Oversee design, development, and commercialization of medical devices and technologies.

Skills

Product lifecycle

Leadership

Global teams

Strategic thinking

Sales & account management

Cross-functional teams

Communication skills

Education

Bachelor's Degree - Engineering

Job description

Responsible for consulting and execution of transformation strategy involving consolidating the engineering function skills across the customers' functions. Also, strategizing for transitioning to LTTS and enable in building the offshore development center. This role requires a strong blend of strategic thinking, leadership, and operational/ delivery expertise to ensure exceptional service delivery to customers.

The Onsite Delivery Manager partners with the Strategic Account Partner (SAP) and Offshore Delivery Manager of the vertical to create an effective strategy to map and exceed customer expectations with service delivery.

Key Expectations of Candidate Profile:

Demonstrated expertise in end-to-end product lifecycle management and handling Large Projects. Solid knowledge of Medtech Domain.

Handling global teams in multiple Geos & Leadership to set up a practice, drafting processes and building capabilities. Exposure to sales and customer relationship management at senior levels. Inspires confidence and becomes trusted partner/advisor to key customer contacts.

Working closely with Senior Delivery and Sales leaders.

Key Responsibilities:

• Closely work with client's leadership team in evolving the transition strategy and execution of the same in close co-ordination with client and LTTS teams
• Partnering with the SAP in scaling the account
• Develop product / project requirements based limited business / customer requirements
• Develop project proposal working with various stakeholders as a response to RFP
• Techno-commercial leadership to address - project proposal; managing project execution in terms of quality, delivery, and schedule; and managing contribution margins at project / account level
• Owning governance reviews with - senior management, customer SPOC and customer senior leadership
• Collaborating with multidisciplinary teams, including engineers, researchers, clinicians, regulatory affairs professionals, and business stakeholders, to drive the development and deployment of medical technologies.
• Overseeing the design, development, and commercialization of medical devices, equipment, and technologies. This includes managing the product development lifecycle, ensuring compliance with regulatory standards, and driving innovation

Skills And Qualifications:

• Strong relationships with senior and mid-level technical managers both within customer and LTTS organization
• Engineering knowledge and complete product life-cycle knowledge including,
• Engineering processes including design, manufacturing, analysis, aftermarket, quality, field product support (both software & hardware) and Digital
• Challenges related to cost, delivery, schedule, or support
• Internal funding process including timing, influencers and approvals
• Outsourcing processes, funding, upcoming changes and leadership
• Experience working with global remote team / offshore delivery model environment Proven ability to grow businesses profitably
• Experience with sales and account management and in developing strategic plans
• Experience leading cross functional teams
• Excellent interpersonal and communication skills, both verbal and written and ability to communicate effectively at all levels
• Results driven, high energy, self-motivated, persistent and able to work independently
• Decisive, analytical, strategic thinker

Education:

• Bachelor's Degree - Engineering.

Paid Leave, Health Insurance, Group life insurance, Disability, 401(K)

The expected salary range for this position is between $77,500 to $1,30,000 annually. The actual salary may vary based upon several factors including, but not limited to, relevant skills/experience, time in role, base salary of internal peers, prior performance, business line, and geographic/office location.