Delivery Lead | SaaS Implementations & Client Relations

Unily

Illinois

Hybrid

USD 120,000 - 170,000

Full time

23 hours ago
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Benefits offered by this job

23 vacation days
10 sick days
Medical, dental and vision coverage
1 annual volunteer day
5% 401(k) match

Job summary

Unily is seeking a Delivery Manager to lead the successful implementation and optimization of our solutions for clients in the North America and EMEA regions. You will manage projects end to end, coordinate professional services activities, and build strong client relationships to ensure on-time, on-budget delivery.

The ideal candidate will combine project management expertise with client relationship skills and operational excellence to drive positive outcomes and scalable success for complex

Qualifications

  • 4+ years of experience in project management, client delivery, or related roles. History of successfully managing software implementation projects.
  • Experience building and maintaining client relationships.
  • Experience with cross-functional teams and SaaS deployment.

Responsibilities

  • Develop and maintain comprehensive project plans that align with client objectives and delivery methodology.
  • Track milestones, timelines, and deliverables to achieve key client outcomes.
  • Identify, assess, and mitigate project risks throughout the implementation lifecycle.
  • Coordinate resource allocation and cross-functional team activities.
  • Ensure project deliverables meet quality standards and client expectations.
  • Manage scope, budget, and timeline with clients and internal teams.

Education

Bachelor's degree or commensurate experience

Job description

Unily is seeking a Delivery Manager to lead the successful implementation and optimization of our solutions for clients in the North America and EMEA regions. You will manage projects end to end, coordinate professional services activities, and build strong client relationships to ensure on-time, on-budget delivery.

The ideal candidate will combine project management expertise with client relationship skills and operational excellence to drive positive outcomes and scalable success for complex

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