Delivery Helper (On‑Foot) – Flexible NYC Routes

UTF Trucking, Inc.; New York (NY); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Paid time off

Health benefits

Employee discount

Shuttle service

Employee events

Wellness programs

Career growth

Job summary

FreshDirect is seeking a Delivery Representative - Helper in New York City to support delivery operations. You will assist with customer deliveries, walk routes in NYC, and help ensure orders are delivered safely and on time in varying weather.

The role is outdoor and physically demanding, with shifts including weekends and holidays. The position requires the ability to lift up to 50 pounds, effective communication, and a customer-focused approach.

Qualifications

• Must be at least 18 years old.
• Ability to lift up to 50 pounds.
• Work outdoors in all weather conditions.
• Weekend availability required.
• Experience in customer service preferred.
• Knowledge of NYC streets preferred.

Responsibilities

• Assist delivery drivers with transporting and delivering customer orders.
• Complete deliveries on foot in designated New York City neighborhoods.
• Load, unload, lift, lower, and carry packages safely and efficiently.
• Work collaboratively with drivers and Operations teams to meet delivery schedules.
• Utilize smartphones for route information and two-way communication with Operations.
• Provide friendly and professional customer service during deliveries.
• Complete onboarding, safety, and recurring training programs.
• Follow company policies, safety procedures, and operational standards.
• Work flexible schedules, including weekends, mornings, evenings, and holidays as required.
• Represent FreshDirect's culture and values with every customer interaction.

Skills

Customer service

English proficiency

Route navigation

Heavy lifting

Endurance outdoors

Smartphone/app usage

Communication skills

Time management

Prioritization

NYC streets knowledge

Tools

Handheld scanners

Job description

FreshDirect is seeking a Delivery Representative - Helper in New York City to support delivery operations. You will assist with customer deliveries, walk routes in NYC, and help ensure orders are delivered safely and on time in varying weather.

The role is outdoor and physically demanding, with shifts including weekends and holidays. The position requires the ability to lift up to 50 pounds, effective communication, and a customer-focused approach.