Delivery Helper — NYC Foot Routes

FreshDirect; New York (NY); On-site; USD 21,000 - 26,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

20% employee discount at FreshDirect

Significant discounts at employee shop

24-hour shuttle between Bronx HQ and附近

Employee appreciation events

Wellness and development programs

Job summary

FreshDirect is seeking a Delivery Representative - Helper to support delivery operations across New York City, including routes requiring deliveries by foot. This outdoor, physically demanding role involves loading, unloading, and delivering customer orders while maintaining safety and service standards.

You will work with delivery drivers and the operations team, using smartphones to access routes and communicate, and you must be available weekends and varied shifts.

Qualifications

• Must be at least 18 years old.
• Ability to work weekends (Sat & Sun) and flexible shifts.
• Outdoor work in all weather conditions.
• Able to lift up to 50 pounds with equipment.
• Clear English communication, both written and spoken.

Responsibilities

• Assist delivery drivers with transporting and delivering customer orders.
• Complete deliveries on foot in designated New York City neighborhoods.
• Load, unload, lift, lower, and carry packages safely and efficiently.
• Work with drivers and Operations to meet delivery schedules.
• Use smartphones for route information and communication with Operations.
• Provide friendly, professional customer service during deliveries.
• Complete onboarding, safety, and recurring training programs.
• Follow company policies, safety procedures, and operational standards.
• Represent FreshDirect's culture and values with every customer interaction.

Skills

Customer service

Delivery experience

Communication skills

Route navigation

Tools

Smartphone usage

Handheld scanner knowledge

Job description

FreshDirect is seeking a Delivery Representative - Helper to support delivery operations across New York City, including routes requiring deliveries by foot. This outdoor, physically demanding role involves loading, unloading, and delivering customer orders while maintaining safety and service standards.

You will work with delivery drivers and the operations team, using smartphones to access routes and communicate, and you must be available weekends and varied shifts.