Delivery Helper - Chicopee (Quality Beverage)

Quality Beverage; Chicopee (MA); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Paid time off

Medical insurance

Dental insurance

Vision insurance

401K plan

Employee discounts

Job summary

Quality Beverage in Chicopee, MA is hiring a delivery helper to accompany drivers on routes, ensuring timely, accurate deliveries and high customer service standards.

Schedule: Tue–Fri 7:00am–5:30pm. You will deliver to 15–28 stops, unload packages, and operate pallet jacks or forklifts as needed. This role supports safety and load integrity throughout the day.

Qualifications

• Ability to lift cases averaging 30 lbs.
• Read and record orders and pallet tickets.
• Basic reading and spoken English required.

Responsibilities

• Deliver product to customer locations on schedule.
• Unload 351-1200 lbs per route as needed.
• Operate pallet jack and two-wheeler safely.
• Unload and load products at customer sites and warehouses.
• Maintain safe loading practices and OSHA compliance.
• Interact with customers to build good relations.

Skills

Safety rules adherence

Order reading & records

Lift 30 lbs avg

Pallet jack operation

Forklift experience (plus)

English proficiency

Education

High School diploma or equivalent

3 Years Helper experience

Tools

Pallet jack

Forklift operation

Job description

Position Overview:

To accompany the delivery driver on delivery runs to ensure smooth, timely and accurate delivery and to maintain high levels of customer service.

Schedule:

Tuesday – Friday 7:00am – 5:30pm

Key Accountabilities:

• Responsible for delivering product to customer locations.
• Deliver to an average of 15-28 stops
• Unload a range of cases from 351-1200, depending on route.
• Walk up and down ramps and stairs (tight cellars) of liquor stores bars, and restaurants.
• Operate a pallet jack, and two-wheeler.
• Ensure proper load bracing throughout delivery day.
• Ensure all safety rules are strictly observed
• Comply with all OSHA regulations
• Safely bring product into customer’s business
• Establish and maintain good customer relations by communicating in person with customers.
• Operate a forklift, pallet jack, and other warehouse equipment when not on road
• Ensure all safety rules are strictly observed

Requirements

Knowledge/Skills/Abilities:

• Ability to demonstrate effective use of safety rules including proper lifting.
• Ability to read and record orders, inventory, and pallet tickets.
• Ability to lift cases averaging 30 lbs. from floor to shoulder height.
• Ability to operate a two-wheeled hand truck, pushing and pulling weights exceeding 150lb
• Forklift experience a plus, but not necessary
• Respond to official inquiries and make entries on reports and records

Education/Experience/Training:

• 3 Years Helper experience
• High School diploma or equivalent preferred
• Basic computer experience or knowledge is a plus
• Must be able to read and speak the English language

At Quality Beverage, we take pride in creating an environment where you can bring your best self to work. We aim to be an employer of choice where everyone feels a sense of belonging. We demonstrate this commitment through our dedication to Diversity, Equity & Inclusion and by offering a robust benefits package that includes generous paid time off, medical, dental, and vision insurance, a comprehensive 401K plan, and employee discounts. We welcome everyone to apply and join a company that truly believes its employees are its greatest asset!

Quality Beverage is an equal-opportunity employer. We provide equal employment opportunities to all employees and applicants without regard to race, color, religion, age, sex, gender, sexual orientation, national origin, ancestry, disability, genetics, veteran status, or any other characteristic protected by state, federal, and local laws. We also comply with applicable state and local laws governing nondiscrimination in employment in every location where we have facilities.

EEO M/F/D/VNOTE: This job description covers the essentials but isn’t exhaustive. Employees may be asked to take on additional tasks or duties to help meet the evolving needs of our organization.