Delivery Helper — Route Support & Customer Service

MARTIGNETTI COMPANIES; Chicopee (MA); On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

Paid time off

Medical insurance

Dental insurance

Vision insurance

401K plan

Employee discounts

Job summary

Quality Beverage is seeking a delivery helper to join their team in Chicopee, MA. The role supports delivery drivers on runs, ensuring timely and accurate deliveries while maintaining high customer service.

Responsibilities include unloading, lifting, and moving cases, navigating stairs, and operating pallet jacks or forklifts as needed. The position emphasizes safety, teamwork, and reliable communication with customers and team members.

Qualifications

• 3 years helper experience.
• High School diploma or equivalent preferred.
• Must be able to read and speak the English language.
• Basic computer experience or knowledge is a plus.
• Ability to lift cases averaging 30 lbs. from floor to shoulder height.

Responsibilities

• Deliver product to customer locations.
• Deliver to an average of 15-28 stops.
• Unload a range of cases from 351-1200, depending on route.
• Walk up and down ramps and stairs of liquor stores, bars, and restaurants.
• Operate a pallet jack and two-wheeler.
• Ensure proper load bracing throughout delivery day.
• Ensure all safety rules are strictly observed.
• Comply with OSHA regulations.
• Safely bring product into customer’s business.
• Establish and maintain good customer relations by communicating in person with customers.
• Operate forklifts and other warehouse equipment when not on road.

Skills

Safety rules

Read orders

Lift 30 lbs

Two-wheeler handling

Customer communication

Education

High School diploma

Basic computer knowledge

Tools

Forklift

Pallet jack

Hand truck (two-wheeler)

Job description

Quality Beverage is seeking a delivery helper to join their team in Chicopee, MA. The role supports delivery drivers on runs, ensuring timely and accurate deliveries while maintaining high customer service.

Responsibilities include unloading, lifting, and moving cases, navigating stairs, and operating pallet jacks or forklifts as needed. The position emphasizes safety, teamwork, and reliable communication with customers and team members.