Delivery Excellence Leader – Remote

Pegasystems; Atlanta (GA); Remote; USD 138,000 - 214,000; Full time

Job summary

Pegasystems in Atlanta, GA (Remote) seeks a Manager of Delivery Excellence to lead a team of delivery leaders, guiding performance, governance, and risk management to deliver client outcomes. This role blends people leadership with hands-on involvement in high-stakes engagements, shaping recovery plans, steering governance, and advancing Blueprint and AI-enabled delivery practices.

If you are a strategic, outcomes-driven leader with experience across enterprise software delivery, you will thrive

Qualifications

• Significant experience leading delivery organizations or teams within enterprise software, technology consulting, or Professional Services.
• Proven ability to coach experienced delivery professionals and leaders, including performance management and succession planning.
• Experience leading across a portfolio of complex client engagements with accountability for delivery health and client outcomes.
• Strong understanding of Agile delivery, governance, risk management, and financial management.

Responsibilities

• Directly manage, coach, and develop a high-performing team of delivery leaders with clear accountability for goal setting and performance reviews.
• Provide leadership across a portfolio of complex engagements to ensure successful client outcomes.
• Coach leaders to navigate challenges, identify risks early, and make effective decisions.
• Maintain visibility into delivery health and guide teams in escalating issues with clarity.
• Step in hands-on for high-risk engagements to diagnose issues and stabilize delivery.
• Champion evolving delivery practices including Blueprint‑led and AI-enabled delivery.
• Drive governance, financial performance, risk management, and client outcomes across teams.
• Build leadership capability through coaching and knowledge sharing.

Skills

Delivery leadership

Executive communication

Portfolio oversight

Agile delivery

Risk management

Client engagement

Tools

Pega platform

Blueprint

Job description

Pegasystems in Atlanta, GA (Remote) seeks a Manager of Delivery Excellence to lead a team of delivery leaders, guiding performance, governance, and risk management to deliver client outcomes. This role blends people leadership with hands-on involvement in high-stakes engagements, shaping recovery plans, steering governance, and advancing Blueprint and AI-enabled delivery practices.

If you are a strategic, outcomes-driven leader with experience across enterprise software delivery, you will thrive