Delivery & Equipment Setup Technician

DEX Imaging Inc.; Alexandria (LA); On-site; USD 32,000 - 52,000; Full time

Job summary

DEX Imaging is seeking a Driver / Setup Associate to support customer deliveries, equipment setup, and basic connectivity needs in the field. This hands-on position involves driving to client sites, unloading and staging printers and copiers, and assisting with on-site network setup to ensure devices communicate properly.

Candidates with basic networking knowledge and printer setup experience are encouraged to apply; no formal IT certifications required, and a willingness to learn is important.

Qualifications

• 0-3 years of delivery, warehouse, field support, technical support, equipment setup, or related experience preferred.
• Basic understanding of networking concepts such as Wi‑Fi, Ethernet, IP addresses, routers, network cables, or connecting devices to a network preferred.
• Experience setting up printers, copiers, computers, routers, modems, POS systems, security cameras, or other connected devices is a plus.
• No IT certifications required; willingness to learn is most important.

Responsibilities

• Safely drive to customer locations to deliver equipment, supplies, and related products.
• Assist with loading, unloading, moving, and staging printers, copiers, and office technology equipment.
• Support basic setup of document imaging equipment at customer sites.
• Assist with connecting printers, copiers, and related devices to customer networks.
• Help with basic print driver installation, device configuration, and connectivity checks.
• Assist with basic scan‑to‑folder, scan‑to‑email, and network communication setup when needed.
• Troubleshoot basic connectivity issues and elevate more advanced technical issues to the appropriate team.
• Communicate professionally with customers, service teams, and internal stakeholders.
• Complete required delivery documentation, service notes, data entry, and work records.
• Maintain company vehicle, equipment, and inventory in a clean and organized manner.
• Follow all company safety procedures when lifting, pushing, pulling, or moving equipment.

Skills

Delivery/Setup experience

Basic networking concepts

Customer service

Willingness to learn

Tools

Printer setup

Device configuration

Job description

DEX Imaging is seeking a Driver / Setup Associate to support customer deliveries, equipment setup, and basic connectivity needs in the field. This hands-on position involves driving to client sites, unloading and staging printers and copiers, and assisting with on-site network setup to ensure devices communicate properly.

Candidates with basic networking knowledge and printer setup experience are encouraged to apply; no formal IT certifications required, and a willingness to learn is important.