Delivery Engineer, Zscaler & Cloud Security (Remote)

EliteOps; United States; On-site; USD 110,000 - 170,000; Full time

Job summary

EliteOps is seeking a Delivery Engineer to support the implementation and delivery of cybersecurity and networking solutions for enterprise customers. This is a customer-facing role focused on executing technical projects, driving successful outcomes, and ensuring a high-quality customer experience.

The ideal candidate has hands-on experience with Zscaler technologies, strong troubleshooting skills, and the ability to manage technical deliverables across multiple customer engagements.

Qualifications

• Hands-on experience with Zscaler technologies (ZIA, ZPA, ZDX).
• Strong understanding of routing, DNS, VPNs, and authentication concepts.
• Excellent communication, organizational, and documentation skills.

Responsibilities

• Lead technical implementations and customer delivery projects from kickoff through completion.
• Deploy, configure, and optimize Zscaler solutions within customer environments.
• Gather technical requirements and assist with solution validation and deployment planning.
• Troubleshoot networking, security, and connectivity issues across customer environments.
• Create and maintain implementation documentation, runbooks, and as-built deliverables.
• Communicate project status, risks, and recommendations to both technical and non-technical stakeholders.
• Support customer cutovers, migrations, and post-deployment optimization efforts.
• Collaborate with EliteOps Architects, Strategists, and Engineers to ensure successful project execution.

Skills

Zscaler expertise (ZIA/ZPA/ZDX)

Networking fundamentals

Troubleshooting

Communication

Project management

Job description

EliteOps is seeking a Delivery Engineer to support the implementation and delivery of cybersecurity and networking solutions for enterprise customers. This is a customer-facing role focused on executing technical projects, driving successful outcomes, and ensuring a high-quality customer experience.

The ideal candidate has hands-on experience with Zscaler technologies, strong troubleshooting skills, and the ability to manage technical deliverables across multiple customer engagements.