Delivery Driver & Customer Success Advocate

Stores; Romulus (MI); On-site; USD 38,000 - 65,000; Full time

Benefits offered by this job

401(k) plan

Benefits package

Incentive program

Job summary

The ODPGroup is seeking a Driver, Delivery Services to safely and efficiently deliver products while upholding brand standards. You will collect proof of deliveries, maintain a professional appearance, and support sales growth by sharing customer feedback with the account team.

The role emphasizes safety, customer service, and operational excellence, with opportunities to contribute ideas for improving the delivery experience and to work with a team across office and field operations.

Qualifications

• Bachelor's degree or equivalent experience required.
• Minimum of two years of commercial driving experience preferred.
• Valid driver's license and clean driving record required.

Responsibilities

• Ensure safe, efficient completion of daily delivery tasks with proof of deliveries.
• Complete vehicle inspections and adhere to safety standards and regulatory requirements.
• Load, unload, and secure products, ensuring damage-free delivery to customers.
• Suggest improvements to delivery processes and customer experience.
• Pursue opportunities for sales enablement through lead generation and feedback.

Skills

Safety awareness

Customer service

Communication

Education

Bachelor's degree or equivalent experience

Tools

POD / Tablet scanning

GPS routing familiarity

Scanners / GIS devices

Job description

The ODPGroup is seeking a Driver, Delivery Services to safely and efficiently deliver products while upholding brand standards. You will collect proof of deliveries, maintain a professional appearance, and support sales growth by sharing customer feedback with the account team.

The role emphasizes safety, customer service, and operational excellence, with opportunities to contribute ideas for improving the delivery experience and to work with a team across office and field operations.