Delivery Services Driver

ODP Business Sourcing; Romulus (MI); On-site; USD 33,000 - 39,000; Full time

Benefits offered by this job

401(k)

Health insurance

Paid time off

DailyPay

Discount Center

Job summary

ODP Business Solutions in Romulus, MI is seeking a Driver, Delivery Services responsible for the safe, timely delivery of products and providing exceptional customer service. Ideal candidates will be forward-thinking, customer focused, and skilled at both delivery execution and client relationships.

The role supports sales growth, requires a Bachelor’s degree or equivalent experience, and typically demands a minimum of two years’ commercial driving.

Qualifications

• Bachelor's degree or equivalent experience.
• Minimum of two years of commercial driving experience.
• CDL may be required depending on state.
• Previous customer service experience preferred.
• Experience with pallet jacks, hand trucks and forklift preferred.
• DOT qualification and valid driver’s license.

Responsibilities

• Ensure safe, efficient completion of daily delivery tasks, including package scanning, delivery/pickup, and collecting required proofs of deliveries/pickups.
• Complete and adhere to safety driving standards, including vehicle inspections and regulatory requirements.
• Load, unload and secure products, ensuring customers receive clean and damage-free merchandise.
• Contribute continuous improvement ideas for the delivery experience.
• Identify incremental sales opportunities and share information with sales or supervisory personnel.

Skills

English competency

Customer service

Education

Bachelor's degree or equivalent experience

Tools

Pallet jacks

Hand trucks

Forklift

POD/tablet device

GPS routing

Scanners

GIS devices

Job description

Enter a Zip Code or City & Select a Location

The Driver, Delivery Services is responsible for the safe, timely, and accurate delivery of products while providing exceptional customer service. This position is responsible for demonstrating safety, quality, and operational expertise that upholds our brand standards. This position will identify incremental sales opportunities and proactively share information with account representatives to support sales growth. The ideal candidate is forward-thinking, customer focused, and skilled at both delivery execution and client relationships.

Primary Responsibilities:

• Ensure safe, efficient completion of daily delivery tasks, including, but not limited to, package scanning and delivery/pickup, collecting required proof of deliveries/pickups, and escalation of any barriers that prevent successful deliveries/pickups. Meet or exceed all safety and performance standards and display a clean professional appearance in the provided uniform and personal demeanor.
• Complete and adhere to all Safety driving standards, including, but not limited to, vehicle inspections, driving behaviors, and any legal or regulatory requirements.
• Load, unload and secure products, ensuring customers receive clean and damage free merchandise.
• Contribute continuous improvement ideas and suggestions for improved delivery experience.
• Actively pursue opportunities for sales enablement through lead generation and promoting sales offerings. Communicate customer feedback to sales and/or supervisory personnel.
• The responsibilities outlined above are in no way to be construed as all encompassing. Other duties, responsibilities, and qualifications may be required and/or assigned as necessary.

Education and Experience:

• Level of Formal Education: Bachelor's degree or equivalent experience
• Minimum Years of Experience: 2
• Type of Experience:
• Minimum of two years of commercial driving experience, with package delivery experience preferred.
• Depending on state, CDL may be required.
• Previous customer service experience preferred.
• Experience in the use of pallet jacks, hand trucks and forklift preferred.
• Experience with loading docks, desktop, and bulk deliveries preferred.
• Special Certifications:
• Valid driver’s license.
• Maintain an accident-free driving record with no moving violations, as reflected over a rolling 36-month period.
• Class B Commercial Driver’s License (CDL), only required for operating delivery vehicles exceeding 26,000 lb. Gross Vehicle Weight (GVW) and Hazmat Delivery.
• Department of Transportation (DOT) qualification.
• Experience using POD or tablet device in the scanning of customer products and GPS routing.
• Familiarity with scanners and GIS devices is preferred.
• Skills & Abilities:
• Ability to communicate both verbally and in writing, using the English language (English competency).
• Basic product knowledge to enable the safe handling of goods.
• Knowledge of operation of power/mobile equipment.
• Geographical knowledge of the delivery service area.
• Ability to transport single cartons up to 75 pounds as needed.
• Ability to handle individual items up to 200 lbs. with the use of team lift and/or hand tools.
• Ability to use manual and/or powered pallet jacks to transport pallets of products up to 2,500 pounds.
• Ability to work in all types of weather due to various climate changes.
• Repetitive lifting of paper, continuous climbing in and out of vehicle.
• Ability to stand on foot for long periods of time, continuous walking including multiple flights of stairs.
• Personal Attributes & Other/Preferred:
• Demonstrate a commitment to safety, outstanding customer service, and positive communication.
• Adherence to established Standard Operating Procedures.
• Respect safety rules and policies.

About The ODPGroup:

The ODPGroup, through its business entities ODP Business Solutions and Office Depot,is a leading provider of products,services, and technology solutionsthrough an integrated business-to-business (B2B) distribution platform and omnichannel presence, which includes world-class supply chain and distribution operations, dedicated sales professionals, online presence, and a network of Office Depot and OfficeMax retail stores.

Commitment to Safety:

We are committed tomaintaininga safe and healthy work environment for ourCoworkers and our customers. AllCoworkers are expected to support our operational safety culture by working safely and addressing potential hazards or concerns.

Disclaimer:

The above statements are intended to describe the general nature and level of work being performed byCoworkersassigned to this classification and are not intended to be a complete list of all responsibilities, duties and skillsrequired ofCoworkersso classified. Other duties may be assigned.

Pay, Benefits & Work Schedule:

The salary range for this role is $24.00/hour to $28.00/hour, however all state and local minimum wages will be complied with, resulting in a possible adjustment to the salary range displayed. The company offers competitive salaries, a benefits package, which includes a401(k) and more, along with plenty of opportunities to move and grow within our organization!You may be eligible toparticipatein an incentive program, paidin accordance withthe IncentivePlanterms and conditions.

Equal Employment Opportunity:

The company is committed toprovidingequal employment opportunities in all employment practices. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, citizenship status, marital status, age, disability, protected veteran status, sexual orientation or any other characteristic protected by law.

We will consider for employment qualified applicants with arrest and conviction recordspursuant totheCity & County of San Francisco Fair Chance Ordinance.

Application Deadline:

The job posting will remain open for a minimum of 3 days and will expire once the position has beenfilled.

At ODP Business Solutions, we offer our benefits around the 5 facets of Total Well-Being: Physical, Emotional, Work-Life, Financial, and Community. Here’s a look into what we offer:

Physical:

• Medical Insurance/Prescription Drugs
• Vision Insurance
• Flu shots

Emotional:

• Support Programs
• Employee Assistance Program (EAP)

Work-Life:

• Location Events & Activities
• Recognition & Rewards Programs
• Flexible Work Schedules
• Paid Holidays (as applicable by business unit)
• Paid Time Off (Full-Time Associates are eligible to receive up to 128 hours on a prorated basis in their first year of employment)
• Paid Parental Bonding
• Adoption Reimbursement
• Fertility Treatment Discounts
• 401(k) and Roth Savings Plans
• Savings Plan Employer Match
• HSA Employer Match
• Discount Center
• Employee & Dependent Life and Accidental Death & Dismemberment
• Short & Long-Term Disability
• Enjoy more control over your pay schedule with DailyPay

At ODP Business Solutions, we offer our benefits around the 5 facets of Total Well-Being: Physical, Emotional, Work-Life, Financial, and Community. Here’s a look into what we offer:

Emotional:

• Employee Assistance Programs

Community:

Physical:

• Flu Shots

Work-Life:

• Part-Time Associates are eligible to receive up to 24 hours of paid time off on a prorated basis after their first year of employment
• 401 (k) and Roth Savings Plans
• Savings Plan Employer Match
• Discount Center
• Enjoy more control over your pay schedule with DailyPay

The Driver, Delivery Services is responsible for the safe, timely, and accurate delivery of products while providing exceptional customer service. This position is responsible for demonstrating safety, quality, and operational expertise that upholds our brand standards. This position will identify incremental sales opportunities and proactively share information with account representatives to support sales growth. The ideal candidate is forward-thinking, customer focused, and skilled at both delivery execution and client relationships.

Primary Responsibilities:

• Ensure safe, efficient completion of daily delivery tasks, including, but not limited to, package scanning and delivery/pickup, collecting required proof of deliveries/pickups, and escalation of any barriers that prevent successful deliveries/pickups. Meet or exceed all safety and performance standards and display a clean professional appearance in the provided uniform and personal demeanor.
• Complete and adhere to all Safety driving standards, including, but not limited to, vehicle inspections, driving behaviors, and any legal or regulatory requirements.
• Load, unload and secure products, ensuring customers receive clean and damage free merchandise.
• Contribute continuous improvement ideas