Delivery Driver/Counter Sales/Warehouse Associate

Watsco; New Iberia (LA); On-site; USD 30,000 - 50,000; Full time

Job summary

An established industry player is seeking a motivated Counter Sales Warehouse Associate to join their dynamic team. This role is perfect for someone who thrives in a fast-paced environment and is eager to deliver exceptional customer service while managing daily warehouse operations. You will be responsible for sales counter activities, order processing, and ensuring the warehouse is organized and safe. If you have a passion for sales and a commitment to excellence, this opportunity offers a chance to grow and succeed in the HVAC equipment industry.

Qualifications

• 1+ year experience in Counter Sales and proven success in sales.
• Strong interpersonal skills and ability to work independently.

Responsibilities

• Interact with salespeople, vendors, and contractors to provide customer service.
• Manage showroom merchandising and assist in inventory control.

Skills

Customer Service

Sales

Problem Solving

Interpersonal Skills

Multitasking

Microsoft Office

Tools

Forklift

Warehouse Equipment

Job description

Description

Required Qualifications:

• Minimum 1+ year experience in a Counter Sales role.
• 2 years experience driving a company vehicle.
• Proven success in sales and providing excellent customer service.
• Strong interpersonal skills including sales, problem solving, and customer service.
• Ability to work independently and meet assigned goals and objectives in designated time frames.
• Ability to multitask and work in a fast-paced environment.
• A willingness to learn and grow with our Company.
• Knowledge of Microsoft Office products.
• Proven commitment to customer service and a safe work environment.
• Pass a pre-employment drug screening and background check in accordance with applicable state laws.

Preferred Qualifications:

• 6 months Warehouse experience including forklift operation.

Physical Demands:

Sedentary – Lifting 0-10 pounds - Frequent
Light Lifting – 10-20 pounds - Frequent
Moderate Lifting – 20 to 50 pounds - Occasional
Heavy Lifting – 50 to 100 pounds - Occasional
Pulling/Pushing, Carrying - Occasional
Reaching or working above shoulder - Frequent
Walking - Frequent
Standing - Occasional
Sitting - Occasional
Stooping - Occasional
Kneeling - Occasional
Repeated Bending - Occasional
Climbing - Occasional
Desk Work/Computer use/Telephone use - Frequent
Operating warehouse equipment, forklift, baseloid lift etc. - Frequent
Other – Talk, Drive, visit customers etc. - Occasional
Use of OF Device/Technology - Frequent

Job Overview:

Looking for a Cool Job in a fast-paced environment with a dynamic team representing the industry leader in HVAC equipment? The Counter Sales Warehouse Associate is responsible for our sales counter as well as for the day-to-day warehouse upkeep, including picking and verifying orders, loading, unloading of products, and inventory control using state-of-the-art warehouse equipment and technology. The ultimate goal of this role is to provide strong customer service and to procure, process, and dispatch products to customers.

Duties and Responsibilities:

• Interact with internal and outside salespeople, vendors, and contractors.
• Responsible for showroom merchandising and re-stocking product.
• Assist in resolving customer relations problems with both dealers and end users.
• Complete sales order process for customers with efforts to up-sell associated items.
• Daily loading and unloading of products.
• Receive, inspect, and stock all merchandise.
• Verify all items received to items ordered for accuracy.
• Pick and verify orders for customers and prepare orders for shipment as needed.
• Assist with physical inventory and inventory control.
• Appropriate use and maintenance of OF device.
• Provide excellent customer service to external customers.
• Ensure grounds and warehouse are kept neat, orderly, and safe for employees and customer traffic.
• Adhere to all safety requirements relevant to one’s regular job duties.
• Wear appropriate PPE.
• Perform other duties as assigned.

In addition to the above responsibilities, this individual is held accountable for all other duties as assigned.