Delivery Dispatcher & Scheduler – Great Falls, MT

Air Comfort, Inc; Great Falls (MT); On-site; USD 36,000 - 60,000; Full time

Benefits offered by this job

Health insurance

Dental and Vision insurance

401(k) program

Paid vacation and personal days

Advancement opportunities

Job summary

Western Building Center in Great Falls, MT is seeking a dependable Dispatcher/Scheduler to coordinate daily deliveries, assign drivers and equipment, and maintain timely communication with customers and staff. The role supports Store Manager, Yard Foreman, and Sales Team to ensure efficient delivery scheduling and accurate paperwork.

The ideal candidate thrives in a fast-paced environment, possesses strong organizational skills, and is committed to providing excellent customer service while

Qualifications

• High school diploma or equivalent.
• Previous dispatching, scheduling, logistics, transportation, customer service, or related experience preferred.
• Computer proficiency.
• Ability to work effectively with customers, drivers, sales staff, and management.
• Must successfully complete a pre-employment drug screen and background check.

Responsibilities

• Schedule and coordinate daily deliveries to maximize efficiency and customer satisfaction.
• Work closely with the Store Manager, Yard Foreman, and Sales Team to prioritize deliveries and meet customer needs.
• Receive delivery requests and accurately schedule drivers, trucks, and equipment.
• Ensure delivery paperwork is complete and accurate before dispatch.
• Monitor driver progress and adjust schedules as needed throughout the day.
• Communicate delivery updates with customers, drivers, and store personnel.
• Plan delivery routes to improve efficiency while minimizing travel time and costs.
• Coordinate vehicle availability and report maintenance concerns when needed.
• Maintain positive working relationships with customers, drivers, and fellow employees.
• Assist in resolving delivery issues and finding timely solutions.
• Follow and promote all company safety policies and procedures.
• Attend required safety meetings and training.
• Perform other duties as assigned.

Skills

Verbal communication

Written communication

Organization

Multitasking

Customer service

Computer skills

Prioritize work

Knowledge of Great Falls area

Education

High school diploma (HS)

Tools

Microsoft Windows

Job description

Western Building Center in Great Falls, MT is seeking a dependable Dispatcher/Scheduler to coordinate daily deliveries, assign drivers and equipment, and maintain timely communication with customers and staff. The role supports Store Manager, Yard Foreman, and Sales Team to ensure efficient delivery scheduling and accurate paperwork.

The ideal candidate thrives in a fast-paced environment, possesses strong organizational skills, and is committed to providing excellent customer service while