Delivery Dispatch Coordinator

NAPA Auto Parts; South Burlington (VT); Presencial; USD 26 000 - 29 000; Tempo integral

Resumo da oferta

NAPA Auto Parts in South Burlington, VT is seeking a Delivery Dispatcher to coordinate daily delivery operations and support drivers and customers in a fast-paced environment.

The role requires strong organization, communication, and problem-solving skills, with proficiency in delivery-tracking software and a clean driving record. This full-time position offers on-site work and opportunities to assist with peak periods.

Qualificações

• High school diploma or GED required.
• Strong organizational, communication, and problem-solving abilities.
• Proficient with computers and delivery-tracking software.
• Clean motor vehicle record preferred.
• Ability to prioritize, adapt to changing needs, and work under pressure.
• Professional, dependable, team-oriented, and safety-focused.

Responsabilidades

• Coordinate driver assignments and plan efficient delivery routes.
• Monitor deliveries and adjust routes, schedules and workloads as needed.
• Communicate with drivers, customers, store team members, and outside sales.
• Resolve customer questions, delivery issues, and complaints.
• Coordinate picking and staging delivery orders and manage hazardous materials docs.
• Ensure returns are collected and credits processed promptly.
• Monitor hours and help manage labor within budget.
• Complete weekly vehicle safety checklists and submit reports to Fleet Management.
• Use NAPA Delivery Tracker to coordinate deliveries.
• Provide back-up delivery driver support during peak periods and assist with online orders and calls.
• Promote safe work practices and support daily store operations.

Conhecimentos

Organizational skills

Communication skills

Problem-solving

Computer proficiency

Delivery tracking software

Attention to safety

Formação académica

High school diploma or GED

Ferramentas

Delivery tracking software

Descrição da oferta de emprego

NAPA Auto Parts in South Burlington, VT is seeking a Delivery Dispatcher to coordinate daily delivery operations and support drivers and customers in a fast-paced environment.

The role requires strong organization, communication, and problem-solving skills, with proficiency in delivery-tracking software and a clean driving record. This full-time position offers on-site work and opportunities to assist with peak periods.