Delivery Dept Manager & Training Leader

Ian's Pizza; Madison (WI); On-site; USD 30,000 - 37,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Retirement with match

Profit sharing

Flexible schedules

PTO from day one

Management training program

Overtime pay

Job summary

Ian's Pizza on State St is seeking an experienced Manager to lead training for the Delivery Department and other shifts. You will collaborate with the GM/AGM to provide tools and support for your crew, supervising daily operations and driving performance.

The role emphasizes hands-on leadership, staff development, and a flexible, fast-paced environment where teamwork and culture matter as much as outcomes. Expect growth through a robust training program and career advancement.

Qualifications

• 3+ years of experience within the department or 1+ years of Supervisor experience in the food and beverage industry with ability to learn other areas of the restaurant.
• Embrace and embody the 2030 Vision, Company Values, Ian's Standards for Customer Service, Food Quality, and the Big Five.

Responsibilities

• Lead trainer for your area of the restaurant: showing staff the ropes, giving feedback, and running quarterly reviews.
• Handle manager meetings, respond to messages, tackle special projects, and work with leadership to ensure your department runs well.
• Work with the GM and AGM to provide training, tools, and support for every shift.
• Split time between operations and behind-the-scenes tasks, including admin duties and team development.
• Be ready to hustle on shifts and support the team in high-volume, fast-paced environments.

Skills

3+ years in department

1+ year supervisor experience

Bilingual in Spanish (plus)

Job description

Ian's Pizza on State St is seeking an experienced Manager to lead training for the Delivery Department and other shifts. You will collaborate with the GM/AGM to provide tools and support for your crew, supervising daily operations and driving performance.

The role emphasizes hands-on leadership, staff development, and a flexible, fast-paced environment where teamwork and culture matter as much as outcomes. Expect growth through a robust training program and career advancement.