Delivery Coordinator AnewHealth

HelpfulRemote; Northern (KY); Hybrid; USD 42,000 - 64,000; Full time

Job summary

HelpfulRemote is seeking a Shipping Coordinator to manage shipment tracking from pharmacy fulfillment centers to patients, assisted living facilities, and care organizations.

You will monitor deliveries through internal and external tracking tools, resolve delays with FedEx and UPS, and maintain a high on-time delivery rate. Requires a high school diploma, 3+ years shipping experience, and strong Excel skills. Travel may be required; candidates must be US-based.

Qualifications

• High school diploma required; 3+ years shipping experience preferred.
• Healthcare/pharmacy exposure is a plus.
• Proficient in Microsoft Excel.
• Familiar with courier platforms such as FedEx and UPS.
• Excellent communication and ability to multitask under pressure.

Responsibilities

• Manage shipment tracking from fulfillment centers to patients and facilities.
• Coordinate with couriers to resolve delivery issues and delays.
• Monitor on-time delivery performance and report metrics.
• Communicate with clients and internal teams to keep stakeholders informed.
• Occasional travel for organizational events; US-based required.

Skills

Shipping coordination

Problem solving

Microsoft Excel

Customer communication

Multitasking

Education

High school diploma

Tools

FedEx

UPS

Job description

This role manages shipment tracking for packages sent from pharmacy fulfillment centers to patients’ homes, assisted living facilities, and care organizations. The coordinator monitors deliveries through internal and external tracking tools, works with courier account managers to resolve delivery issues like weather delays, and helps maintain a high on-time delivery rate for a pharmacy care management company.

Candidates should have a high school diploma, with at least 3 years of shipping experience preferred and prior pharmacy or healthcare experience a plus. The role requires strong problem-solving skills, familiarity with courier platforms like FedEx and UPS, proficiency in Microsoft Excel, and the ability to manage multiple priorities while communicating professionally with clients and internal teams.

This is a full-time position requiring availability on a set weekly schedule spanning Tuesday through Saturday, with hours extending into the evening. Occasional travel may be required for organizational events. Candidates must be based in the United States.