Shipping Clerk

GoGoMeds West; Scottsdale (AZ); On-site; USD 19,000 - 28,000; Full time

Job summary

GoGoMeds West in Scottsdale, AZ is seeking a dependable Shipping Clerk to prepare prescription orders for shipment. You will ensure accurate labeling, proper packing, and on-time delivery in a fast-paced mail-order pharmacy environment.

The role collaborates with pharmacy technicians and pharmacists while maintaining patient confidentiality and adhering to safety policies. Full-time hours with potential overtime are available.

Qualifications

• High school diploma or equivalent.
• Strong attention to detail and organizational skills.
• Ability to work accurately in a high-volume, fast-paced environment.
• Basic computer and data-entry skills.
• Ability to follow written procedures and standardized workflows.
• Reliable attendance and punctuality.
• Ability to work effectively as part of a team.

Responsibilities

• Prepare completed prescription orders for shipment to patients.
• Verify that the correct shipping label and documentation are matched to each order.
• Package medications securely and according to procedures and shipping requirements.
• Process shipments using pharmacy and carrier shipping systems.
• Sort completed packages by carrier, shipping method, or pickup requirements.
• Monitor shipping queues and prioritize orders based on carrier cutoff times and service levels.
• Assist with carrier pickups and ensure packages are ready before scheduled pickup deadlines.
• Identify and elevate damaged packages or shipping discrepancies before shipment.
• Assist with refrigerated or temperature-sensitive shipments using insulated packaging and cold packs.
• Follow PHI protection and pharmacy policies.
• Follow all applicable safety and company policies.
• Maintain an organized shipping area and ensure supplies are stocked.
• Support inventory, receiving, stocking, or other operational duties as needed.
• Communicate shipping problems promptly to leadership.
• Meet productivity and accuracy expectations with patient safety in mind.
• Perform other duties as assigned.

Skills

Attention to detail

Organizational skills

Fast-paced accuracy

Data-entry

Teamwork

Dependability

Education

High school diploma or equivalent

Tools

UPS experience

FedEx experience

USPS experience

Pharmacy shipping systems

Job description

We are seeking a dependable, detail-oriented Shipping Clerk to join our mail-order pharmacy team. The Shipping Clerk is responsible for preparing completed prescription orders for shipment, ensuring packages are accurate, properly labeled, appropriately packed, and processed for on-time delivery.

This position works in a fast-paced pharmacy environment where accuracy, productivity, organization, and patient confidentiality are essential. The Shipping Clerk works closely with pharmacy technicians, pharmacists, and other operations staff to keep prescription orders moving efficiently through the shipping process.

Key Responsibilities

• Order Preparation & Packaging
  • Prepare completed prescription orders for shipment to patients.
  • Verify that the correct shipping label and documentation are matched to each order.
  • Package medications securely and according to pharmacy procedures and shipping requirements.
  • Process shipments using pharmacy and carrier shipping systems.
• Sort completed packages by carrier, shipping method, or pickup requirements.
• Monitor shipping queues and prioritize orders based on carrier cutoff times and service levels.
• Assist with carrier pickups and ensure packages are ready before scheduled pickup deadlines.
• Identify and elevate damaged packages, shipping discrepancies, incorrect labels, or other potential errors before shipment.
• Assist with refrigerated or temperature-sensitive shipments when applicable, including proper use of insulated packaging and cold packs.
• Follow pharmacy policies regarding patient privacy and the handling of protected health information (PHI).
• Follow all applicable pharmacy, workplace safety, and company policies.
• Shipping Area & Supplies
  • Maintain an organized shipping area and ensure completed orders are processed efficiently throughout the day.
  • Maintain adequate supplies of boxes, mailers, packing materials, labels, and other shipping materials.
• Operational Support & Performance
  • Assist with inventory, receiving, stocking, or other pharmacy operational duties as needed.
  • Communicate shipping problems or workflow delays promptly to pharmacy leadership.
  • Meet established productivity and accuracy expectations while maintaining a strong focus on patient safety.
  • Perform other duties as assigned.

Qualifications

Required

• High school diploma or equivalent.
• Strong attention to detail and organizational skills.
• Ability to work accurately in a high-volume, fast-paced environment.
• Basic computer and data-entry skills.
• Ability to follow written procedures and standardized workflows.
• Reliable attendance and punctuality.
• Ability to work effectively as part of a team.

Preferred

• Previous shipping, fulfillment, warehouse, pharmacy, healthcare, or mail-order experience.
• Experience using UPS, FedEx, USPS, or similar shipping systems.
• Experience working in a high-volume production or fulfillment environment.

Physical Requirements

• Ability to stand and/or walk for extended periods.
• Ability to perform repetitive packaging, labeling, and scanning tasks.
• Ability to lift and move packages and shipping supplies up to 5–10 pounds.
• Ability to bend, reach, push, pull, and perform repetitive hand movements throughout the workday.

Skills for Success

The ideal candidate is:

• Accurate – understands that shipping the correct prescription to the correct patient is critical.
• Fast and efficient – able to maintain productivity without sacrificing accuracy.
• Dependable – arrives on time and understands that carrier deadlines depend on the shipping team.
• Organized – keeps orders, supplies, and work areas controlled and orderly.
• Team-oriented – communicates effectively with pharmacists, technicians, and other operations staff.
• Safety-focused – recognizes potential errors and stops or escalates questionable shipments rather than allowing an incorrect package to leave the pharmacy.

This position is based within a high-volume mail-order pharmacy and involves continuous coordination with pharmacy production and fulfillment teams. Work volume may fluctuate throughout the day, particularly as carrier pickup deadlines approach. Employees are expected to maintain accuracy, productivity, professionalism, and patient confidentiality at all times.

Schedule

Full-time; schedule may include early mornings, and occasional overtime based on shipping volume and business needs.

Conditions of Employment

Any offer of employment is contingent upon satisfactory completion of a background check and pre-employment drug screening, consistent with applicable law and company policy.

Growth Opportunities

Employees who demonstrate strong performance, reliability, and competency in this role may be considered for advancement to a Pharmacy Technician Trainee position, subject to business needs and applicable state require