Delivery Coordinator

Penske Automotive; Madison (WI); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Health care options

401k with company match

Career growth opportunities

Training and development

Job summary

East Madison Toyota, a Penske Automotive Group dealership, is seeking a tech-savvy Delivery Coordinator to join our team and deliver extraordinary customer service.

You will prepare vehicles for delivery, explain features, and provide sales support in a fast-paced dealership environment, with opportunities for growth and training in a values-driven culture.

Qualifications

• Genuine interest in providing an exceptional customer service experience.
• Friendliness, enthusiasm, reliability, with a positive 'team-player' attitude.
• Excellent communication, interpersonal, and organizational skills.
• Strong work ethic with the ability to work in a fast-paced, results-driven environment.
• Prompt assistance to customers with courtesy, accuracy, and professionalism.

Responsibilities

• Prepare customer vehicles for delivery and explain benefits and features.
• Provide additional dealership sales support as required.
• Deliver an exceptional customer service experience in a fast-paced setting.

Skills

Customer service

Team player

Communication

Work ethic

Courtesy

Job description

East Madison Toyota, a Penske Automotive Group dealership, is looking for a tech-savvy Delivery Coordinator to join our dealership team and deliver extraordinary customer service experiences.

JOIN OUR TEAM

At Penske Automotive Group (PAG), we strive to create a positive and inclusive workplace that promotes excellence and achievement, and we aim to deliver the very best experience possible to our customers. We are looking for dedicated professionals with strong interpersonal skills who share that same passion to join our team.

Our Delivery Coordinators are a critical part of the customer experience at our dealership. Product Specialists are responsible for preparing customer vehicles for delivery, explaining the benefits and features of vehicles, and providing additional dealership sales support as required. This is a great opportunity for an individual with an interest in customer service, strong technical skills, and the desire to grow their career.

WHAT WE HAVE TO OFFER

• Fortune 500 company, consistently recognized by Automotive News as among the "Best Dealerships to Work For."

• Proudly named to Glassdoor's Best Places to Work.

• Comprehensive benefits program, including health care options (medical, dental, and vision) and 401k savings and retirement plan with company match.

• Training, resources, and opportunities for career growth and advancement, tailored to individual performance, experience, and interests.

• Values-driven culture built on integrity, professionalism, excellence, and teamwork.

WHAT WE ARE LOOKING FOR

• Genuine interest in providing an exceptional customer service experience.

• Friendliness, enthusiasm, reliability, with a positive "team-player" attitude.

• Excellent communication, interpersonal, and organizational skills.

• Strong work ethic with the ability to work in a fast-paced, results-driven environment.

• Prompt assistance to customers with courtesy, accuracy, and professionalism.

Penske Automotive Group is an equal opportunity employer and maintains a drug- and alcohol-free workplace. Some positions may require applicants to possess a valid driver's license and have a good driving record.

Req Number: 37495

Position Code: 712804

Type: Full-time

Dealership: East Madison Toyota

Location Address: 3501 Lancaster Drive

EEO Statement

The Company is committed to hiring a diverse and qualified workforce. We will not consider any characteristic or category protected by state or federal law in hiring or employment decisions, including but not limited to race, national origin, color, religion, sex, sexual orientation, gender identity, disability, age, status as a parent, or genetic information.