DELIVERY COORDINATOR

Luther Nissan Kia; Inver Grove Heights (MN); On-site; USD 21,000 - 25,000; Full time

Job summary

Luther Nissan Kia in Inver Grove Heights, MN is seeking a friendly Greeter / New Vehicle Delivery Coordinator to welcome customers and guide them through the delivery process. You will coordinate delivery scheduling, inspect vehicles, explain features, and help with infotainment setup to ensure a smooth handoff.

The role emphasizes outstanding customer service, attention to detail, and the ability to multitask in a fast-paced dealership environment, with pay in the $15–$18/hour range.

Qualifications

• Excellent customer service and communication.
• Friendly, professional demeanor.
• Strong organizational and time management abilities.
• Basic knowledge of automotive features and technology.
• Attention to detail.
• Computer proficiency.
• Ability to multitask in a fast-paced environment.

Responsibilities

• Greeting customers as they arrive and directing them to the appropriate sales or service staff.
• Coordinating the scheduling and preparation of new vehicle deliveries.
• Inspecting vehicles before delivery to ensure they are clean, fueled, and ready.
• Explaining vehicle features, controls, infotainment systems, and basic maintenance to new owners.
• Pairing customers' phones with the vehicle's Bluetooth and helping set up technology features.
• Completing delivery paperwork and ensuring all required documents are signed.
• Following up with customers after delivery to answer questions and ensure satisfaction.
• Working closely with the sales, finance, service, and detailing departments to ensure a smooth delivery process.

Skills

Customer service

Communication

Professional demeanor

Time management

Automotive knowledge

Attention to detail

Computer proficiency

Multitasking

Education

High school diploma or equivalent

Job description

Greeter / New Vehicle Delivery Coordinator

For over 70 years, we have built our brand on strong family values and a philosophy of serving our guests, team members, and communities with the understanding that every team member is absolutely critical to our success.

$15-$18/hour

Those with experience in customer service, hospitality, and retail sales are encouraged to apply.

Typical responsibilities include:

• Greeting customers as they arrive and directing them to the appropriate sales or service staff.
• Coordinating the scheduling and preparation of new vehicle deliveries.
• Inspecting vehicles before delivery to ensure they are clean, fueled, and ready.
• Explaining vehicle features, controls, infotainment systems, and basic maintenance to new owners.
• Pairing customers' phones with the vehicle's Bluetooth and helping set up technology features.
• Completing delivery paperwork and ensuring all required documents are signed.
• Following up with customers after delivery to answer questions and ensure satisfaction.
• Working closely with the sales, finance, service, and detailing departments to ensure a smooth delivery process.

Key skills

• Excellent customer service and communication
• Friendly, professional demeanor
• Strong organizational and time management abilities
• Basic knowledge of automotive features and technology
• Attention to detail
• Computer proficiency
• Ability to multitask in a fast-paced environment

Typical qualifications

• High school diploma or equivalent
• Customer service or hospitality experience is often preferred
• Valid driver's license and clean driving record
• Willingness to learn vehicle features and dealership software

Offers of employment are contingent upon successfully passing a criminal background check and review of motor vehicle records.