Delivery Coordinator-712804

CarShop Robinson-CS905; Pittsburgh (Allegheny County); On-site; USD 22,000 - 25,000; Full time

Benefits offered by this job

Medical, dental, vision

401(k) with company match

Paid vacation

Paid training

Career advancement

Fortune 500 company

Supportive culture

Job summary

CarShop Robinson-CS905 is seeking a dependable Delivery Coordinator to ensure a seamless vehicle delivery experience. You will coordinate deliveries, prepare paperwork, educate customers on their new vehicle, and support dealership operations to deliver an exceptional customer service experience.

Eligible candidates should have strong communication, organization, and a positive attitude, with a focus on customer satisfaction in a fast-paced environment. Location is on-site in Pittsburgh, PA.

Qualifications

• Experience in customer service, hospitality, retail, or automotive preferred.
• Excellent communication and interpersonal skills.
• Friendly, outgoing, and professional demeanor.
• Strong organizational and time-management abilities.
• Detail-oriented with multitasking in fast-paced settings.

Responsibilities

• Coordinate and schedule vehicle deliveries with the Sales Team.
• Prepare delivery paperwork and verify documentation.
• Review purchase paperwork with customers and answer questions during delivery.
• Explain protection plans and aftermarket products.
• Introduce customers to Service and maintenance programs.
• Demonstrate vehicle features to customers to ensure comfort with purchase.
• Ensure deliveries are delivery-ready and appointments stay on schedule.

Skills

Customer service

Communication

Organization

Time management

Team player

Positive attitude

Integrity

Job description

Are you passionate about delivering exceptional customer service and creating an outstanding vehicle delivery experience?

CarShop is seeking a dependable, customer-focused Delivery Coordinator to ensure every customer has a seamless and memorable experience when taking delivery of their vehicle. In this role, you'll coordinate vehicle deliveries, prepare delivery paperwork, educate customers on their new vehicle, and serve as the final step in creating an exceptional customer experience.

At CarShop, we're committed to delivering an exceptional customer experience and that starts with our people. As part of Penske Automotive Group, a Fortune 500 company, we offer a supportive culture where employees are valued, respected, and given opportunities to grow and succeed.

CarShop has been recognized as a Glassdoor Best Places to Work and has earned Top Workplace honors from the Philadelphia Inquirer and Pittsburgh Post-Gazette for multiple years, reflecting our commitment to creating an exceptional employee experience.

Pay: $16.00 - $18.00 per hour

• Medical, dental, and vision insurance
• 401(k) with company match
• Paid vacation and holidays
• Paid training and professional development
• Career advancement opportunities within CarShop and Penske Automotive Group
• Stable employment with a Fortune 500 company
• Supportive, team-oriented culture

What You'll Do

As aDelivery Coordinator, you'll play a key role in ensuring every customer leaves CarShop confident, informed, and excited about their new vehicle.

Responsibilities include:

• Coordinate and schedule vehicle deliveries with the Sales Team
• Prepare delivery paperwork and ensure all documentation is accurate and complete
• Review purchase paperwork with customers and answer questions during the delivery process
• Explain available protection plans and aftermarket products
• Introduce customers to the Service Department and available maintenance programs
• Demonstrate vehicle features, technology, and operating functions to ensure customers feel comfortable with their purchase
• Work closely with Sales Consultants and Managers to ensure vehicles are delivery-ready and appointments stay on schedule
• Deliver an exceptional customer experience from arrival through vehicle delivery
• Maintain accurate records and support additional dealership operations as needed
• Contribute to a positive, collaborative team environment

What We're Looking For

• Previous customer service, hospitality, retail, or automotive experience preferred
• Excellent communication and interpersonal skills
• Friendly, outgoing, and professional demeanor
• Strong organizational skills with the ability to multitask in a fast-paced environment
• Detail-oriented with excellent time-management skills
• Comfortable explaining information and demonstrating vehicle features to customers
• Positive attitude and commitment to providing outstanding customer service
• Team player who enjoys helping customers and coworkers succeed
• Demonstrated integrity, professionalism, and accountability
• Valid driver's license with a satisfactory driving record
• Ability to pass pre-employment screening, including background and drug testing

CarShop is an Equal Opportunity Employer.

#CSEL

Full/Part Time

Full-time

Safety Sensitive Position

The essential functions of this position require a person to work with hazardous or flammable materials; AND/OR to complete tasks in which a lapse of attention could result in injury, including without limitation the operating, repairing, maintaining, or monitoring of heavy equipment, machinery, or motor vehicles.

Internal Job ID

Delivery Coordinator-712804

Area of Interest

General Labor

EEO is the Law