Delivery Coordination Lead: Route & Customer Success

Atlas; Indianapolis (IN); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Medical, dental, and vision

Life Insurance

401(k) matching

HSA

Paid time off

Job summary

Atlas is seeking a Delivery Coordinator to manage high-volume home deliveries across our network. You will coordinate routes, track deliveries, and maintain strong customer and vendor relationships to support safe, on-time service.

Responsibilities include daily data collection, performance reporting, and ensuring vehicle safety checks, with opportunities for overtime during peak season.

Qualifications

• High school diploma or equivalent required.
• 5–8 years of job-related experience preferred.
• Strong problem-solving and communication skills.
• Experience in Logistics/In-Home Delivery is a plus.
• Knowledge of DOT regulations preferred.

Responsibilities

• Coordinate and support deliveries from start to finish, serving as the expert for questions and problems.
• Route and assign daily routes for each delivery team using Dispatch Track.
• Track merchandise, ensure accurate handling and delivery.
• Collect and review operational data and performance reports.
• Build relationships with customers, clients, and staff to drive improvements.
• Ensure daily truck inspections and safety measures are met.
• Perform other duties as assigned.

Education

High School Diploma/Equivalent

Job description

Atlas is seeking a Delivery Coordinator to manage high-volume home deliveries across our network. You will coordinate routes, track deliveries, and maintain strong customer and vendor relationships to support safe, on-time service.

Responsibilities include daily data collection, performance reporting, and ensuring vehicle safety checks, with opportunities for overtime during peak season.