Delivery Consultant

HCSC Group; Chicago (IL); On-site; USD 70,000 - 126,000; Full time

Job summary

HCSC Group is seeking a qualified candidate to lead cross-enterprise implementations of custom products or services critical to securing or retaining group customers. The role acts as the business lead, working with business and technology partners to move projects from business case analysis through implementation.

Projects are complex, fast-moving and aligned with strategic priorities, requiring healthcare experience, project management capabilities and strong communication across departments.

Qualifications

• Bachelor’s degree with 2 years of healthcare, consulting, analysis, or project management experience.
• Able to adapt to change in a fast-paced, dynamic environment.
• Proven project management skills with evidence of organizing, prioritizing and solving problems; effective stakeholder communication.
• Strong written, presentation and verbal communication; experience training internal/external customers.
• Knowledge of strategic planning and current industry trends.
• Analytical thinking and data synthesis abilities.
• Experience interpreting business and financial data.
• Excellent communication and organization.
• MS Office proficiency.
• Ability to manage multiple priorities.
• Comfort with shifting assignments and priorities.

Responsibilities

• Lead moderately complex cross-enterprise implementations of custom products or services.
• Serve as the business lead and collaborate with business and technology partners.
• Take projects from business case analysis through implementation.
• Navigate complex, fast-moving initiatives aligned with business strategy.

Skills

Project management

Stakeholder communication

Analytical thinking

Business analysis

Change management

Cross-functional collaboration

MS Office

Prioritization

Organizational skills

Verbal and written communication

Education

Bachelor’s degree

Job description

At HCSC, our employees are the cornerstone of our business and the foundation to our success. We empower employees with curated development plans that foster growth and promote rewarding, fulfilling careers. Join HCSC and be part of a purpose-driven company that will invest in your professional development.

Job Summary

This position is responsible for leading moderately complex cross enterprise implementations of custom products or services that are critical to securing or retaining group customers, maintaining market relevancy and responding to legislative and regulatory initiatives. This role serves as the business lead on a given implementation and collaborates with business and technology partners to take the project from business case analysis through implementation. Projects in this space are complex, fast moving and critical to business strategy.

Required Job Qualifications

• Bachelor’s Degree and 2 years’ experience in healthcare, business consulting analysis, system implementation or project management
• Comfortable with change and working in a flexible and dynamic work environment.
• Project management skills. Experience managing projects, including strong organization, prioritization and problem-solving skills; ability to accept direction and feedback, experience that involves communicating with stakeholders and problem solving
• Clear and concise written, presentation, verbal and interpersonal communication skills. Experience working across various departments with various levels of management handling sensitive or difficult situations as well as developing and delivering formal training to internal and external customers.
• Knowledge of strategic planning techniques and industry trends
• Analytical and information synthesis skills
• Experience interpreting business and financial information
• Verbal and written communication and organization skills
• PC proficiency to include MS Office products
• Experience managing multiple priorities
• Experience with changing assignments and priorities

Preferred Required Job Qualifications

• Health insurance or healthcare industry experience
• Degree in public health/ heath policy, business, IT systems, engineering, mathematics, business, or other areas of study with a high degree of focus on critical thinking/ problem solving activities.
• Consulting or client/product implementation experience in a large organization.
• Financial, estimating and budget management experience related to projects, implementations, and/or operations.
• Conflict management and resolution skills.
• Knowledge of or experience with the SDLC and/or Agile Methodology
• Knowledge of healthcare insurance industry and current trends related to new products/ networks, as well as new legislation and interaction with government affairs.

Pay Transparency Statement: At Health Care Service Corporation, you will be part of an organization committed to offering meaningful benefits to our employees to support their life outside of work. From health and wellness benefits, 401(k) savings plan, pension plan, paid time off, paid parental leave, disability insurance, supplemental life insurance, employee assistance program, paid holidays, tuition reimbursement, plus other incentives, we offer a robust total rewards package for employees. Learn more about our benefit offerings by visiting https://careers.hcsc.com/totalrewards. The compensation offered will vary depending on your job-related skills, education, knowledge, and experience. This role aligns with an annual incentive bonus plan subject to the terms and the conditions of the plan. Flex employees are expected to be in the office a minimum of three days a week. Management will have discretion to modify an employee's weekly schedule for exigent circumstances.

HCSC Employment Statement: We are an Equal Opportunity Employment employer dedicated to providing a welcoming environment where the unique differences of our employees are respected and valued. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other legally protected characteristics. We are a drug‑free and smoke‑free workplace. Employment may be contingent upon successful completion of drug screening in accordance with applicable law. Base Pay Range $69,800.00 - $125,900.00 Exact compensation may vary based on skills, experience, and location.

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For more than 80 years, HCSC has been dedicated to expanding access to high-quality, cost-effective health care and equipping our members with information and tools to make the best health care decisions for themselves and their families. As an industry leader, HCSC also has been helping to make the health care system work better for all Americans. To remain a leader, we offer compelling careers that encourage resourcefulness, strategic thought and empower you to make a difference in the lives of our members and their communities. Today, with the industry at an important crossroad, HCSC is reimagining health care and looking for original thinkers who aren’t afraid to make innovative contributions. We are an Equal Opportunity Employment employer dedicated to workforce diversity and a drug‑free and smoke‑free workplace. Learn more about HCSC, our commitment to our members and the opportunity you’ll have to improve health care delivery in an open, collaborative environment. HCSC is committed to diversity in the workplace and to providing equal opportunity to employees and applicants.

If you are an individual with a disability or a disabled veteran and need an accommodation or assistance in either using the Careers website or completing the application process, you can call us at 1-866-977-7378 to request reasonable accommodations. Please note that only requests for accommodations in the application process will be returned. All applications, including resumes, must be submitted through HCSC's Career website on‑line application process. If you have general questions regarding the status of an existing application, navigate to "candidate home" to view your job submissions.

Blue Cross and Blue Shield of Illinois, Blue Cross and Blue Shield of Montana, Blue Cross and Blue Shield of New Mexico, Blue Cross and Blue Shield of Oklahoma, and Blue Cross and Blue Shield of Texas, Divisions of Health Care Service Corporation, a Mutual Legal Reserve Company, and Independent Licensee of the Blue Cross and Blue Shield Association © Copyright 2025 Health Care Service Corporation. All Rights Reserved.