Lead Delivery Consultant

Health Care Service Corp.; Chicago (IL); Hybrid; USD 102,000 - 184,000; Full time

Job summary

Health Care Service Corporation is seeking a senior program leader to drive multi-enterprise implementations from business case through deployment. You will serve as the project lead, coordinating cross-functional teams and stakeholders to deliver complex, high-impact initiatives on schedule.

This role requires strategic thinking, excellent communication, and the ability to navigate a matrix organization, with a focus on risk mitigation and patient-centered outcomes.

Qualifications

• Bachelor’s degree and 4 years of leadership or management experience.
• 5 years of experience in healthcare, business consulting, or healthcare project management.
• Experience in healthcare industry and large-scale projects.
• Strong written and verbal communications with senior stakeholders.
• Ability to manage multiple complex projects in a matrixed environment.

Responsibilities

• Lead senior-level, cross-enterprise end-to-end implementations.
• Partner with business and technology teams from business case through implementation.
• Serve as the project lead to ensure on-time, within-scope delivery.

Skills

Leadership experience

Project management

Healthcare industry experience

Communication skills

Risk management

Education

Bachelor's degree

Master's degree (preferred)

Tools

MS Office

Visio

Job description

At HCSC, our employees are the cornerstone of our business and the foundation to our success. We empower employees with curated development plans that foster growth and promote rewarding, fulfilling careers. Join HCSC and be part of a purpose-driven company that will invest in your professional development.

Job Summary

This position is responsible for bringing seniority and experience to the managing of multiple strategic, cross-enterprise end to end implementations of varying complexity and strategic importance. This role serves as the business lead on a given implementation and collaborates with cross functional business and technology partners to take the project from business case analysis through implementation. Projects in this space are complex, fast moving and critical to business strategy.

Required Job Qualifications

• Bachelor’s degree and 4 years of leadership or management experience.
• 5 years of experience in healthcare, business consulting, systems implementation, managing projects management, business analysis, process improvement, strategic planning, product administration or other relevant healthcare functions
• Health insurance or healthcare industry experience
• Large scale/complex project work
• Verbal and written communications skills including establishing working relationships across departments, preparing presentations to cross-functional stakeholders (including senior management), and establishing team environment.
• Experience managing and delegating assignments across multiple complex projects successfully in a matrixed environment.
• Capable of working independently and in group settings with ability to respond to rapidly changing priorities.
• PC proficiency to include MS Office products and VISIO.
• Organizational skills.
• Problem resolution experience and skills.
• Identifying complex risks and issues, risk mitigation, and issue resolution, including working and negotiating with diverse teams
• Analytical skills.
• Detail oriented.

Preferred Job Qualifications

• Management consulting experience
• Experience supervising project teams/personnel
• Master’s degree in business or healthcare related field
• Affordable Care Act knowledge or other healthcare regulatory experience

Pay Transparency Statement

At Health Care Service Corporation, you will be part of an organization committed to offering meaningful benefits to our employees to support their life outside of work. From health and wellness benefits, 401(k) savings plan, pension plan, paid time off, paid parental leave, disability insurance, supplemental life insurance, employee assistance program, paid holidays, tuition reimbursement, plus other incentives, we offer a robust total rewards package for employees. Learn more about our benefit offerings by visiting https://careers.hcsc.com/totalrewards. The compensation offered will vary depending on your job-related skills, education, knowledge, and experience. This role aligns with an annual incentive bonus plan subject to the terms and the conditions of the plan. Flex employees are expected to be in the office a minimum of three days a week. Management will have discretion to modify an employee's weekly schedule for exigent circumstances.

Base Pay Range

Base Pay Range $102,000.00 - $184,300.00 Exact compensation may vary based on skills, experience, and location.

Equal Opportunity Employment

We are an Equal Opportunity Employment employer dedicated to providing a welcoming environment where the unique differences of our employees are respected and valued.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other legally protected characteristics.

We are a drug-free and smoke-free workplace.

Employment may be contingent upon successful completion of drug screening in accordance with applicable law.

HCSC is committed to diversity in the workplace and to providing equal opportunity to employees and applicants.

Accommodation for Applicants with Disabilities

If you are an individual with a disability or a disabled veteran and need an accommodation or assistance in either using the Careers website or completing the application process, you can call us at 1-866-977-7378 to request reasonable accommodations. Please note that only requests for accommodations in the application process will be returned. All applications, including resumes, must be submitted through HCSC's Career website on-line application process.

About HCSC

For more than 80 years, HCSC has been dedicated to expanding access to high-quality, cost-effective health care and equipping our members with information and tools to make the best health care decisions for themselves and their families. As an industry leader, HCSC also has been helping to make the health care system work better for all Americans. To remain a leader, we offer compelling careers that encourage resourcefulness, strategic thought and empower you to make a difference in the lives of our members and their communities. Today, with the industry at an important crossroad, HCSC is reimagining health care and looking for original thinkers who aren’t afraid to make innovative contributions. We are an Equal Opportunity Employment employer dedicated to workforce diversity and a drug-free and smoke-free workplace.

Copyright

Blue Cross and Blue Shield of Illinois, Blue Cross and Blue Shield of Montana, Blue Cross and Blue Shield of New Mexico, Blue Cross and Blue Shield of Oklahoma, and Blue Cross and Blue Shield of Texas, Divisions of Health Care Service Corporation, a Mutual Legal Reserve Company, and Independent Licensee of the Blue Cross and Blue Shield Association © Copyright 2025 Health Care Service Corporation. All Rights Reserved.