Delivery Check-In & Data Entry Coordinator

Hub Group; Hebron Estates (KY); On-site; USD 43,000 - 48,000; Full time

Job summary

Hub Group is seeking an administrative support specialist to provide clear, concise assistance for Final Mile locations across the network. The role focuses on data entry, validation of orders, and timely processing of delivery paperwork.

The position involves 75% in-office work and 25% in the warehouse, with strong emphasis on customer service and detail orientation. Shift: T-Sat 12p-8:30p; Pay: $22/hr.

Qualifications

• High School diploma or equivalent; post-secondary education a plus.
• Prior customer service experience preferred.
• Excellent data entry skills required with strong attention to detail.
• Strong written and verbal communication skills.
• Microsoft Office proficiency.
• Ability to multitask in a fast-paced office environment.

Responsibilities

• Review delivery/field paperwork to ensure scope of work is completed.
• Validate and reconcile order data.
• Accurate data entry of delivery paperwork into appropriate databases.
• Process daily working orders and respond to Logistics Coordinators as needed.
• Assist with back of truck check-in.
• Answer inbound phone calls from customers and delivery teams.
• Validate badges and uniforms for compliance.
• Interact with delivery teams to ensure accurate information is processed.
• Provide strong customer service and handle escalated issues.
• 75% office and 25% warehouse work as described.
• Identify opportunities for improvement and efficiency gains.
• Excellent attention to detail.
• Professional, polite phone skills.
• Dependable, organized, and able to multitask.
• Schedule flexibility; expand hours during events.
• Other duties as assigned.

Skills

Data entry accuracy

Customer service

Written communication

Verbal communication

Multitasking

Attention to detail

Education

High School diploma or equivalent

Tools

Microsoft Office

Job description

Hub Group is seeking an administrative support specialist to provide clear, concise assistance for Final Mile locations across the network. The role focuses on data entry, validation of orders, and timely processing of delivery paperwork.

The position involves 75% in-office work and 25% in the warehouse, with strong emphasis on customer service and detail orientation. Shift: T-Sat 12p-8:30p; Pay: $22/hr.