Delivery Captain

OneWater Marine; Huron (OH); On-site; USD 45,000 - 65,000; Full time

Job summary

OneWater Marine in Huron, Ohio is looking for a Delivery Captain who will be the key contact between customers and the business. The role involves delivering boats, providing orientation and demonstrations, and coordinating delivery logistics while ensuring top-notch customer education. Candidates should possess advanced Seamanship skills and have at least two years of experience in the marine industry. This hands-on position offers the chance to truly connect with customers, making their boating experience memorable.

Qualifications

• Demonstrates advanced Seamanship skills.
• At least two years’ experience in marine industry.

Responsibilities

• Delivers boats to customer location and other destinations as needed.
• Properly explains features and provides thorough orientation to customers.
• Demonstrates additional boating merchandise.
• Services boat with fuel and assists in casting off.
• Conducts periodic training classes for customers.
• Completes minor preventive maintenance on company owned boats.

Skills

Timeliness and effectiveness of problem resolution

Timeliness and completeness of delivery

Very organized

Team Player

Self-Starter

Education

High School Diploma or equivalent

Job description

Position Summary

A Captain is a crucial touch point between our customers and the business and he or she works with our customers to ensure an understanding of overall boat operations and services. A successful Delivery Captain coordinates the activities of customers and team members engaged in launching, retrieving and servicing boats. The Delivery Captain also coordinates customer education classes to help familiarize the customer with their new or used boat.

Essential Duties And Responsibilities

• Delivers boats to customer location, boat ramp, boat shows, marinas or other destinations as needed.
• Properly explains features and provide thorough orientation to customers upon delivery.
• Demonstrates additional boating merchandise i.e., aftermarket electronics and navigational equipment.
• Coordinates with the Team to establish delivery date to customer and arranges delivery of boat to the specified location.
• Services boat with fuel and assists in casting off and tying up boat.
• Performs minor engine and systems repairs and adjustments as needed.
• Conducts periodic training classes to help reinforce our customers boating passion.
• Demonstrates boats on the water, at off-site events and in the showroom as needed.
• Professionally support customer events including, but not limited to Slipaways, Rendezvous, etc.
• Trains the Team on boat handling and safety, as needed.
• Completes minor preventive maintenance on company owned boats on display in the water, including but not limited to cleaning of strainers, starting vessel and checking all systems, topping off water in batteries.
• Other duties as assigned.

Skills

• Timeliness and effectiveness of problem resolution
• Timeliness and completeness of delivery
• Very organized
• Team Player
• Self-Starter

Qualifications / Requirements

• Demonstrates advanced Seamanship skills.
• High School Diploma or equivalent
• At least two years’ experience in marine industry

Physical Demands

The position requires physical activities such as remaining in a stationary position, often standing or sitting for prolonged periods; repeating motions with wrists, hands or fingers; moving about to accomplish tasks; operating a motor vehicle; communicating with others; assessing the accuracy, neatness and thoroughness of work; hearing; talking; seeing; and eye/hand/foot coordination.

Work Environment

The position operates exclusively in an indoor office environment with controlled temperatures. Environmental conditions include no adverse environmental conditions expected, poor ventilation, hazardous conditions, small and/or enclosed spaces, and noisy environments.

Equal Opportunity Statement

OneWater Marine is an Equal Opportunity Employer and complies with ADA regulations as applicable.

Note

This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than an “at will” relationship.