Delinquency Resolution Specialist

Farmers Home Furniture; Ripley (TN); On-site; USD 32,000 - 42,000; Full time

Job summary

Farmers Furniture in Ripley, TN is seeking an organized payments collections associate to locate, notify and secure payment from delinquent accounts. You will contact customers, review terms, document all communications, and post amounts paid to accounts.

The role requires a high school diploma or GED, at least six months in collections or office procedures, and a valid driver’s license. You’ll maintain cash drawers, travel to customer homes as needed, and assist with paperwork for legal actions.

Qualifications

• High School Diploma or GED is required.
• Six months experience in payment collections or general office procedures, or an equivalent combination of training and experience.

Responsibilities

• Sends reminders to customers by text or mail to collect delinquent payments.
• Contacts customers by text/phone to discuss overdue balances and review sales terms.
• Documents all communications and attempted communications.
• Receives payments and posts to customer accounts.
• Maintains and balances a cash drawer; drawer is secured when unattended.

Skills

Payment collections

Office procedures

Education

High School Diploma or GED

Job description

Farmers Furniture in Ripley, TN is seeking an organized payments collections associate to locate, notify and secure payment from delinquent accounts. You will contact customers, review terms, document all communications, and post amounts paid to accounts.

The role requires a high school diploma or GED, at least six months in collections or office procedures, and a valid driver’s license. You’ll maintain cash drawers, travel to customer homes as needed, and assist with paperwork for legal actions.