Delinquency Resolution Analyst

Nyccbf; New York, Northern (NY, KY); Hybrid; USD 65,000 - 69,000; Full time

Benefits offered by this job

Health benefits

Annuity contribution 10%

Paid time off

Professional development (CEBS)

Job summary

NYCDCC Benefit Funds is seeking a Delinquency Analyst to resolve past-due employer accounts following the Collective Bargaining Agreements and the Benefit Funds’ policy. The role requires sound judgment in evaluating delinquencies, administering payment plans, and reconciling employer accounts with employers, the Union, and outside counsel.

Responsibilities include processing shortage claims, reviewing contribution records, preparing calculations, issuing notices, and maintaining accurate

Qualifications

• Bachelor’s degree required.
• Experience maintaining detailed records with high accuracy.

Responsibilities

• Process benefit shortage claims from members and business agents.
• Review pay stubs and employer contribution records to verify shortage claims.
• Review outstanding benefit shortage reports to identify errors and remediation needs.
• Communicate with employers to resolve outstanding shortage claims.
• Cross-reference shop steward data against employer contributions.
• Review employer rebuttal information to resolve shop steward variances.
• Inform District Council of potential inaccuracies in shop steward reporting.
• Notify Member Services when members have duplicate participant records for consolidation.
• Prepare calculations of past-due contributions for delinquent employers.
• Issue demand letters and notices of intent to arbitrate for uncured delinquencies.
• Review open delinquency cases for timely follow-up and updated calculations.
• Complete ad-hoc delinquency analyses for inquiries from internal/external parties.
• Collect late payment interest and resolve disputes over charges.
• Support employers requesting payment plans and related documentation.
• Gather delinquency information to prepare payment plan calculations.
• Draft payment plan calculations from received information.
• Update database to document communications with employers.
• Assist in allocation of payment of unpaid delinquencies and remittance reports.
• Maintain departmental documents in network folders and document-management system.

Skills

Written communication

Verbal communication

Interpersonal skills

Organization

Detail-oriented

Deadline-driven

Analytical ability

Problem solving

Teamwork

Sound judgment

Independence

MS Word

MS Excel

MS Outlook

Database management

Electronic document management

Education

Bachelor's degree

Tools

MS Word

MS Excel

MS Outlook

Database management systems

Electronic document-management tools

Job description

NYCDCC Benefit Funds is seeking a Delinquency Analyst to resolve past-due employer accounts following the Collective Bargaining Agreements and the Benefit Funds’ policy. The role requires sound judgment in evaluating delinquencies, administering payment plans, and reconciling employer accounts with employers, the Union, and outside counsel.

Responsibilities include processing shortage claims, reviewing contribution records, preparing calculations, issuing notices, and maintaining accurate