Delinquency Recovery & Negotiation Specialist

CarHop Auto Sales and Finance; Joplin (MO); On-site; USD 24,796; Full time

Benefits offered by this job

Guaranteed hourly pay

Full health benefits

Paid time off

Opportunity for advancement

Fun work environment

Job summary

A leading auto finance company located in Joplin, Missouri, is seeking an Account Manager to facilitate communication with customers regarding their auto loans. This role involves managing calls and providing excellent customer service. Ideal candidates will possess strong verbal and written communication skills, a high school diploma, and a detail-oriented approach to problem-solving. An emphasis on meeting deadlines and resolving issues is important, along with a desire to advance within the company. This position offers an encouraging work environment with guaranteed pay of $18.00/hr and full health benefits.

Qualifications

• Strong verbal and written communication skills.
• Ability to prioritize and meet deadlines.
• Detail-oriented and efficient.

Responsibilities

• Make outbound calls and accept inbound calls from customers.
• Face-to-face interaction regarding auto loan statuses.
• Utilize negotiation skills to resolve delinquent accounts.

Skills

Verbal communication skills

Written communication skills

Problem-solving skills

Negotiation skills

Education

High school diploma or equivalent

Job description

A leading auto finance company located in Joplin, Missouri, is seeking an Account Manager to facilitate communication with customers regarding their auto loans. This role involves managing calls and providing excellent customer service. Ideal candidates will possess strong verbal and written communication skills, a high school diploma, and a detail-oriented approach to problem-solving. An emphasis on meeting deadlines and resolving issues is important, along with a desire to advance within the company. This position offers an encouraging work environment with guaranteed pay of $18.00/hr and full health benefits.