Deli Team Leader — Service Excellence

Hannaford; Manchester (NH); On-site; USD 26,000 - 38,000; Full time

Job summary

Hannaford Supermarkets in Manchester, NH is seeking a Deli Lead to uphold high standards of appearance, quality, and safety in the deli department. You will build customer relations and provide enthusiastic customer awareness, while training associates and maintaining production standards.

The role requires leadership, strong communication, and a readiness to learn multiple tasks within a fast-paced retail environment.

Qualifications

• Ability to lead and direct others.
• Effective communication, customer service, and selling skills.
• Effective interpersonal skills and desire to work in a team environment.
• Must meet minimum age requirements to comply with company policy.
• Demonstrated ability and willingness to learn multiple tasks and technical requirements of the job.

Responsibilities

• Observe and follow all company policies and established standard practices.
• Maintain a neat, well-groomed personal appearance at all times and comply with company personal appearance policy.
• Assist in special projects and perform other functions as assigned by supervision.
• Assist in training other associates when assigned.
• Maintain solid communication in the department and throughout the organization.
• Work within our company's management planning (MPP) guidelines to maintain productivity.
• Support company safety standards. Communicate any needed equipment repairs or maintenance work needed.
• Keep work area free from debris and safety hazards.
• Treat all co-workers with fairness, dignity, and respect.
• Develop product knowledge in all areas of deli department (deli meats, cheese, salads, sandwiches, etc.).
• Have total understanding of department's standard practice manual and its intent.
• Observe and maintain company sanitation and food safety standards.
• Maintain the quality of department's appearance and presentation.
• Perform all other duties as assigned.

Skills

Lead and direct others

Communication

Customer service

Interpersonal skills

Age eligibility

Willingness to learn multiple tasks

Job description

Hannaford Supermarkets in Manchester, NH is seeking a Deli Lead to uphold high standards of appearance, quality, and safety in the deli department. You will build customer relations and provide enthusiastic customer awareness, while training associates and maintaining production standards.

The role requires leadership, strong communication, and a readiness to learn multiple tasks within a fast-paced retail environment.