Deli Team Leader: Coaching, Service Excellence

Kroger; San Bernardino (CA); On-site; USD 42,000 - 65,000; Full time

Job summary

Kroger in California is seeking a Deli Department Supervisor to lead a team and deliver exceptional customer service. You will interview, train, evaluate performance, reward and coach associates, while upholding Kroger's values.

You will manage scheduling, ensure food safety, communicate store priorities, and partner with management to achieve department goals. This role requires strong communication, leadership, and the ability to work in a fast-paced environment.

Qualifications

• Effective communication and customer service skills required.
• Knowledge of basic math and numbers handling.
• Ability to handle stressful situations in a retail environment.
• Proven leadership and ability to lead other associates.
• Flexibility in work schedule, including peak times.
• Successful completion of basic and supervisory skills.

Responsibilities

• Establish uplifting work environment for associates.
• Manage scheduling to ensure department coverage.
• Coach and evaluate deli associates and provide feedback.
• Ensure food safety regulations are followed.
• Communicate store priorities and goals to the team.
• Assist management with budget and profit reviews.
• Promote Kroger brands and keep product knowledge current.

Skills

Effective communication

Customer service

Mathematics basics

Stress management

Leadership

Flexible schedule

Supervisory skills

Job description

Kroger in California is seeking a Deli Department Supervisor to lead a team and deliver exceptional customer service. You will interview, train, evaluate performance, reward and coach associates, while upholding Kroger's values.

You will manage scheduling, ensure food safety, communicate store priorities, and partner with management to achieve department goals. This role requires strong communication, leadership, and the ability to work in a fast-paced environment.