Deli Team Leader

Giant Eagle; Pennsylvania; On-site; USD 45,000 - 60,000; Full time

Job summary

A leading grocery retailer seeks a Deli Team Leader to manage operations, guide Team Members, and enhance customer experience. Responsibilities include training, performance management, and promoting a culture of respect and inclusion. This role is vital for achieving sales goals and ensuring safety standards.

Qualifications

• Retail leadership or supervisory experience preferred.
• Food Safety certification required.

Responsibilities

• Manage Deli Team operations and performance.
• Train and develop Team Members.
• Ensure safety and compliance.

Skills

Leadership

Coaching

Communication

Education

High school diploma or equivalent

Job description

Job Summary

Our Deli Team Leader manages the entire Deli Team, ensuring smooth operations. You will guide Team Members and assist guests with choices for school lunches and holiday party platters. Leaders are responsible for departmental performance at all times. Represent the organization professionally, promote mutual respect, inclusion, diversity, and dignity. Coach Team Members regularly, providing timely feedback, and identify development opportunities to foster success.

Job Description

• Experience Required: Retail work experience or Store Leader recommendation
• Experience Desired: Retail leadership or supervisory experience; successful performance as a Peer Trainer, in-store champion, or similar role; satisfactory performance and discipline record
• Education Desired: High school diploma or equivalent
• Certification or Licensing Required: Food Safety
• Lifting Requirement: Up to 50 pounds
• Age Requirement: At least 18 years of age

Job Responsibilities

• Perform key duties such as interviewing, selecting, training Team Members, directing work, appraising productivity, handling issues, disciplining, planning, assigning work, ensuring safety, managing budgets and inventory, and monitoring compliance.
• Oversee and evaluate training to reduce turnover, promote efficiency, and control labor costs.
• Provide motivational leadership by fostering respect and setting an exemplary example.
• Identify team strengths and opportunities, and plan strategically for scheduling.
• Develop future leaders by recognizing Team Members with growth potential.
• Promote inclusion and diversity, giving each Team Member a voice.
• Prioritize safety for Team Members, guests, and products.
• Inspire passion for food and a commitment to excellence among the team and guests.
• Set and achieve sales and profit goals, manage shrink, and suggest improvements.
• Establish communication plans to keep the team informed and prepared.
• Coordinate with merchandising to communicate promotions effectively.
• Propose innovative plans to enhance business performance.
• Analyze financial and operational reports to improve sales, profits, shrink, labor, and inventory management.
• Oversee inventory accuracy and monitor fluctuations weekly.