Deli Service Clerk

Pete's Fresh Market; Illinois; On-site; USD 25,000 - 35,000; Full time

Job summary

A leading company in the grocery sector is seeking a Deli Service Clerk to provide exceptional customer service in the deli department. Responsibilities include assisting customers, maintaining deli products, and ensuring sanitation standards are met. Ideal candidates will have a passion for deli items and strong communication skills. Join a dedicated team focused on quality and customer satisfaction.

Qualifications

• 0-3 years of experience in grocery store, delicatessen, or similar retail environment.
• Must possess full knowledge of sanitation requirements and regulations.

Responsibilities

• Provide excellent customer service and assist customers at the service counter.
• Maintain deli equipment and perform clean-up duties in the deli department.
• Stock, prepare, slice, wrap, weigh, and price deli products.

Skills

Customer Service

Communication

Detail-oriented

Education

High School Diploma

Sanitation License

Associate or Bachelor Degree in Retail Grocery, Hospitality or Business

Job description

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Title

Deli Service Clerk

Pay Grade

Minimum Wage +DOE

Major Department

Deli

Minor Department

Deli

Reports to

Deli Manager, Store Manager

Job Summary

A Service Clerk (Deli) is responsible for providing excellent customer service to all guests. S/he is responsible for the merchandise in the deli department, which includes: receiving, stocking, preparing, slicing, wrapping, weighing, pricing, rotating, and merchandising the department’s products. Deli products include, but are not limited to: deli meats, cheeses, salads, sandwiches, dips, gourmet, and specialty items. As a team member of Pete’s Fresh Market, it is important that Pete’s Four Pillars of Value, Aesthetic, Quality, and Customer Service are always exemplified.

Essential Job Responsibilities

• Must have a love and passion for deli items, with extensive knowledge specific to the items Pete’s carries.
• Assist customers by providing knowledge and expertise; advising and guiding them to make the proper selection.
• Possess the knowledge and training to effectively use and maintain all deli equipment (e.g., electric slicer).
• Assist all customers at the service counter with courtesy, professionalism, and timeliness.
• Must possess full knowledge of sanitation requirements and regulations.
• Perform all clean-up duties required in the deli department efficiently and timely.
• Other duties as assigned.

Education/Certifications

• High School Diploma or equivalency
• 0-3 years of experience in grocery store, delicatessen, or similar retail environment.
• Associate or Bachelor Degree in Retail Grocery, Hospitality or Business, a plus.
• Sanitation License

Other Knowledge, Skills, And Abilities

• Must be 18 years old or older.
• Must be capable of providing and modeling exceptional customer service.
• Must have excellent communication skills to communicate effectively with customers, store leadership, and team members.
• Must be detail-oriented, self-motivated, and able to work independently or in groups.

Work Environment/Physical Demands

• Must have the physical ability to walk and stand for extended periods, bend and stoop to grasp objects, frequently push and pull up to 100 lbs., frequently lift loads up to 50 lbs., and occasionally lift 75 lbs.
• Duties are performed primarily in the Deli department. Exposure to various temperature changes and work environments is possible. Work includes walking, standing, lifting, and carrying products weighing up to 60 pounds, eye-hand coordination, and interaction with customers and associates.