Deli & Seafood Team Lead

Roche Bros; Wellesley (MA); On-site; USD 27,000 - 35,000; Full time

Job summary

Roche Bros. in Wellesley, MA is seeking a Deli-Seafood Assistant Manager to support the deli/seafood manager in planning, organizing, and optimizing people and materials.

You will learn all aspects of the role and step in during the manager's absence. Responsibilities include leading a high-performing team, ensuring customer service excellence, controlling costs, and maintaining compliance with safety and sanitation standards.

Qualifications

• High School diploma or equivalent; 18+ years old.
• Experience in deli/seafood operations including merchandising, ordering, inventory, and pricing.
• Knowledge of duties of every deli/seafood position; understands procedures and policies.
• ServSafe certified and able to read, write, speak, and understand English.
• Willingness to work a schedule based on store needs; authorized to work in the U.S.

Responsibilities

• Provide an open-door atmosphere to maintain high associate morale and customer service.
• Lead deli/seafood team with Respectful, Supportive and Totally Team Oriented (RSTO).
• Promote Roche Bros image as a service-oriented operation; greet and assist customers promptly.
• Ensure the department meets performance standards and executes the work plan.
• Conduct department meetings and train new associates on job descriptions and goals.
• Control inventory, security, and expenses; maintain compliance with policies and laws.
• Prepare special orders and samples for customers; assist with product displays and labeling.
• Monitor temperatures to ensure product quality and food safety.

Skills

Deli/seafood operations

Initiative

English proficiency

Flexible scheduling

Education

High School diploma or equivalent

ServSafe certified

Authorized to work in USA

Job description

Roche Bros. in Wellesley, MA is seeking a Deli-Seafood Assistant Manager to support the deli/seafood manager in planning, organizing, and optimizing people and materials.

You will learn all aspects of the role and step in during the manager's absence. Responsibilities include leading a high-performing team, ensuring customer service excellence, controlling costs, and maintaining compliance with safety and sanitation standards.